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Mobile and Innovative Apps in Government: Advancing m-Government in Gauteng

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This session explores the transformative role of mobile applications in government services, particularly within Gauteng. As smartphone usage grows, with 80% of owners checking their phones within 15 minutes of waking, the potential for m-Government becomes undeniable. Attendees will learn about citizen touchpoints across multiple sectors, such as education, healthcare, and municipal services. The vision for a connected, innovative city will be discussed, along with strategies for developing a central app store and fostering collaboration among mobile app developers in Gauteng.

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Mobile and Innovative Apps in Government: Advancing m-Government in Gauteng

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Presentation Transcript

  1. David Motlafi Mobile and InnovativeApps in government : m-Government Date: 22 October 2013 Track 5: Innovation successes in the Public Services

  2. Heading Gauteng Provincial GovernmentMobile and Innovative Apps in government - mGovernment

  3. Essential to Our Lives Within 15 minutes of waking up - 4 out of 5 smartphone owners are checking their phones - 80% REACH FOR THEIR PHONE BEFORE DOING ANYTHING ELSE! Among All Respondents 79% reach for phone within 15 minutes of waking 62% reach for it immediately after waking 44% reach for it immediately & use as alarm clock Among 18-24 year olds 89% reach for phone within 15 minutes of waking 74% reach for it immediately after waking 54% reach for it immediately & use as alarm clock Within the first 15 minutes of waking up, 4 out of 5 smartphone owners are checking their phones.

  4. Global Perspective Leading when compared to a “Developed” Economy On Par with “Developing” Economies

  5. The Ambit of m-Government (Citizen Touch Points) • Citizen Economic Development • Education • Healthcare • Electricity and Water • Human Resource Development and Employment • Municipal Services Identity and Immigration • Law and Legislation • Environmental • Safety, Security and Justice

  6. The City of the Future – Gauteng’s Vision Our vision for the City of The Future is a connected city leveraging innovative technology to drive service excellence, new revenue opportunities, cut costs and improve quality of life for citizens, businesses and visitors

  7. “Building” iGauteng • Potential to Develop a Central “App” Store for Gauteng that includes • A Collaboration Hub for Aspiring Mobile App Developers in Gauteng • A Common Platform off which Standards and Methods can be employed • A Common Market Place that could cross the Public/Private divide

  8. Mobility Framework - Execution Strategy Strategy People Process Application Security Architecture • Align with overall government strategy • Business opportunities roadmap • Mobile capabilities roadmap • Mobile device management strategy • Mobility Governance • Roles and responsibilities definition • Talent Management / Skills Optimization • Recruiting • Training • Application Procurement / Development • Deployment • Quality control • Architectural Governance • Project Planning and Management • Support • Application Portfolio Management • Mobile App Roadmap • Mobile App Store • User / Stakeholder Communities • Usability / Functionality / Reliability • Access Management • Authentication • Update Security Policies • Assign Membership / Policies • Track Assets • Monitor / Track Security Violations • Disable Lost / Stolen device • Remote Kill / Lock • Over The Air Application Updates • Over The Air Client delivery • Compliance Activity logging • Styles of computing • Device / platform standards • Integration with enterprise systems • Development tooling • Device testing • Frameworks

  9. Mobility Demonstration Estimated Duration 5 minutes

  10. Thank You

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