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Hosted Communications and Services

Hosted Communications and Services. David Byrd Chief Marketing Officer. Company Overview. Founded in 1996 by leaders from independent telephone companies seeking a better way to provide access to competitive long distance rates to rural and independent telephone companies.

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Hosted Communications and Services

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  1. Hosted Communicationsand Services David Byrd Chief Marketing Officer

  2. Company Overview • Founded in 1996 by leaders from independent telephone companies seeking a better way to provide access to competitive long distance rates to rural and independent telephone companies. • Over 17 years of experience with voice, data and tandem access service to CLECs, ILECs, wireless service providers and interexchange carriers nationwide. • Over 5 billion minutes carried annually on a private IP MPLS network that spans the contiguous United States. • January 2013, ANPI launches New Enterprise Solutions promoting retail, SIP and Hosted Communications Platform and Services.

  3. Spectrum of Services

  4. Nationwide Private IP Network

  5. Strength in Numbers • Demand for cloud based services pushed hosted PBX and UC revenue up 33% and seats up 22% in 2011 – InfoneticsAlthough SIP Trunking and hosted communications are growing rapidly, there is no market leader • Hosted Unified Communications will grow from $2.8b in 2010, to $5.5b in 2014. (Radicati Group)Margins for UC range from 35% to 60% • $377 billion to spent on VoIP and UC services over the next 5 years – Infonetics42 percent of business are either implementing or planning to implement a hosted solution • The number of seats for hosted business VoIP and UC is on track to more than double between 2012 and 2016 – InfoneticsMarket lifecycle stage is early adopter with weak barriers of entry

  6. Business Drivers Future-Proof Processes, Services and Applications • Eliminate/Reduce Capital Expenditures • Redirect capital to other business considerations • Improve ROI and TCO • Avoid Technology Obsolescence • Remain current with regard to features and services • Reduce time to implement, train and activate new services • Attain Business Continuity • Access the cloud from any location • Support remote offices and workers • Improve Productivity • Collaboration tools • Mobility tools and applications • Reduce/improve management of Operational Expenditures

  7. Communications ShiftBringing People and Information together with Software Enterprise Telephony E-Mail and Instant Messaging Audio Conference Drive Overall Costs Down Common Management Integrated Experience Video Conference E-Mail and Unified Messaging Instant Messaging Enterprise Telephony ConferencingCollaboration Web Meeting Separate Management Voice Mail Platform • Vertical communication silos • Inefficient communications • Communications overload • Parallel infrastructures, poor management tools and user experience • Horizontally integrated common platform • Standards-based distributed architecture • Accessibility across the entire network • One common database supported by common OSS and BSS

  8. Solution DeliverableIntegrated Communications and Enhanced User Expericence • Communicate from inside applications • Rich presence throughout Business Office applications • Ability to find right person and use right mode • Shared context and content • Integrated communications tools • Integrated e-mail, presence, IM, voice, video • Seamless transitions between modes • Wide range of devices • Any access • From any Device • From any Methodology • From any Location Any Time

  9. Hosted Communications • Hosted IP PBX • Unified Communications • Mobility • Integrated OSS/BSS • SIP Trunks Collaborate. Innovate. Deliver.

  10. Hosted IP PBX • Executive Seats • Basic Seats • Receptionist Seat • Auto Attendant

  11. Unified Communications • Unified Messaging (Voice to email, Instant Messaging) • Presence • Collaboration • Audio Conferencing • Web Meeting • Video Conferencing • Desktop Sharing

  12. Mobility • Fixed Mobile Convergence • Softphones • Integrated Presence • Video

  13. Hosted Communications OSS/BSS • eCommerce Portal • Customer Portal • Billing Options • Customer Support

  14. Hosted Services • Hosted Server • Shared, Virtual, Managed • Webhosting • Website design • Online marketing • Search engine optimization (SEO) • eCommerce Engine • Credit card security compliance • Data Storage and backup • MS Exchange

  15. Target Market • Site Characteristics • Single site, or multi-site, including home offices • Different telephony service at each site • Moving or opening additional sites • Equipment Considerations • Users have phone and PC at their desk • Deteriorating or maxed out PBX • Current Services • Current Centrex users • Expiring Term Agreement • Contracted Bandwidth with another Provider (BYOB candidate) • Looking to upgrade and leverage advanced telephony features • Improve CapEx and OpEx • Purchase constraints • Personnel constraints

  16. ANPI Carrier Solutions Hosted Communications Hosted Services SIP Trunking Tandem Access Long Distance SS7

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