Achieve Continuous Process Improvement

1. Strategic Plan 2007 Update for Goal Achieve Continuous Process Improvement Champions: Wayne Collier & Caren Spahr Advisor: Tom Sweeney Updated 24 July 2007

2. OBJECTIVE: Reduce rework to <5% for each hull. STRATEGIES: 1) Definition of Rework (TRF): Complete. TRIREFFACKBAYINST 4853.1C, Rework Program updated 16 Jul 07. 2) Establish R/W coordinator (collateral duty): Complete. Responsibilities outlined in the R/W Program instruction. R/W Coordinator: Brian Logan, Code 130. 3) Effective R/W reporting (Frequency and to whom): R/W reporting is now being measured by R/W coordinator. 4) Revise non-controlled R/W addendum (approval, routing & to what level): Complete. Detailed in Rework Program instruction. 5) Trend Analysis (Causes of Rework) Effective for controlled rework. R/W analysis is being conducted by R/W coordinator. 6) Educate Workforce (purpose of R/W Addendum - determine root cause not discipline): In process. Code 116 emailed a Training Bulletin to supervisors on 24 July. Code 130 will submit an article for the next Trident Tribute explaining the instruction, purpose, etc…. 7) Track rework by actual costs vs number of CWP’s: R/W Coordinator is tracking by actual costs.

3. OBJECTIVE: Improve meeting FMA work complete date by 20% Strategies are currently under consideration for revision based on the NSRP project with a focus toward implementation of Project Management within the command and the process approach toward work forecasting. STRATEGIES: 1) Update Key Events schedule as needed (Living Document) 2) Declassify Key Events schedule and distribute to 1st line Supervisors 3) Close out AWR’s in weekly PSR review meeting 4) Develop database to close out jobs electronically with electronic signature 5) Require PSR Action requests be signed and turned into NSSC no later than 3 weeks after departure.

4. OBJECTIVE: Achieve 10% reduction in deficiencies identified by external agencies. STRATEGIES: 1) CompleteUnified Industrial Process Instruction (UIPI): Complete 2) Train workforce on UIPI: Training is complete for supervisors; date for workforce TBD by code 130. 3) Implement UIPI: Complete 4) Surveillances and Self Assessment: Complete for 2005-2006. Current year assessment in progress.

5. OBJECTIVE: Gain Efficiencies STRATEGIES: 1) Align future manning with demand levels: 24 High School Co-ops recently hired. Possibility of enlarged apprentice class for FY 08. 2) Focus Process improvements in areas that have excessive OT: Excessive OT recently defined as 20%, data not yet collected. 3) Manpower shifts during heavy workload periods: Currently no conclusive evidence. 4) Develop schedules within Scheduled Refits: In process. 5) Request PMA input for manning: Has not yet been requested. Currently determining areas of input needed from PMA. 6) Develop multi-description PD’s: In process. Currently have 10. New apprentices will be coming in under new PD’s; training plans will be updated.

6. OBJECTIVE: Instill a culture focused on Continuous Process Improvement STRATEGIES: 1) Determine and prioritize continuous improvement activities. On going FY07 Improvement Activities include: 42 command-wide Crosshairs boards posted; 5S Project in Safety (Code 108), Training (Code 116), both Toolmakers and Engraving (31A); Trained and Qualified 30 Auditors; two lean projects in process: Dry Dock & WAF’s; four awaiting scheduling: WPCG, Tool Room 3, 31A Pump and Valve, and 56A Pipe Shop. C/600 continues to maintain Metric Boards on TRF homepage. 2) Create visual metrics program. Complete Refit Status Boards - 2 Refit status boards installed as a visual indication to the employees on the status of current Refits. Crosshairs Boards have been distributed to the production shops. Metrics data on homepage. 3) Reward problem finding and solving: Funding issues for monetary awards. 20 5S Auditors received 8 hr time-off awards. 4) Define command metrics: May need review by CAPT Stewart. 5 Command Metrics: FMA Work Complete, Safety, 5S, Double Verification Violations and Return to Port.