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Converged One Vision Proactive Lync Monitoring

Converged One Vision Proactive Lync Monitoring. Tom Tuttle Vice President Nectar Services Corp. OneVision - Solution Capabilities. Voice / Video Diagnostics Trace route & IP Network Visibility Real-time Media Analysis Real-Time UC Network Awareness Unique Lync Conferencing Analysis

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Converged One Vision Proactive Lync Monitoring

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  1. Converged One VisionProactive Lync Monitoring Tom Tuttle Vice President Nectar Services Corp.

  2. OneVision - Solution Capabilities • Voice / Video Diagnostics • Trace route & IP Network Visibility • Real-time Media Analysis • Real-Time UC Network Awareness • Unique Lync Conferencing Analysis • Tools & Capabilities • Synthetic Testing Capability • Remote Access & Call Tracing • File Transfer / Secure Chat • Alarm Management • SLA Tracking & Management • System Health & Availability • Single view of Voice & Data assets • Auto-discovery of infrastructure • NOC-centric user-interface • Health & performance of UC infrastructure / components • UC Performance • Resource Utilization • Capacity Monitoring & Planning • Trending & Reporting • Focus on entire UC Ecosystem

  3. Solving the Lync Network ChallengeLync SDN API - Creating Real Value • Reliance on only post-call quality averages from the Lync QoE database • Lync media & signaling is encrypted • Limited or no visibility of routed network • Issue triage and correlation performed manually • Very difficult to diagnose issues with Lync conferencing • Leads to constant finger-pointing and potentially poor end-user experience

  4. Monitoring Across the Lync EcosystemLeveraging the MSFT Lync SDN API Lync SDN API Route Topology Real-Time Lync Performance & Network Correlation Lync Infrastructure 2010 & 2013 Client Wi-Fi & Network Environment Lync & Coexistent UC Environments Voice Gateways & SBC’s one vision

  5. OneVision & MSFT Lync SDN APILeveraging the Lync SDN API one vision Lync SDN API Real-Time Media Analysis Coexistent UC Environment Site A TAP Carrier Lync Clients Carrier Lync FE Server (SDN Controller) Site B DC-CORE1 DC-CE1 Real-Time Media Analysis Data Center Carrier Lync Infrastructure Site C DC-CE2 DC-CORE2

  6. Identify incorrect router settings within your network Provides immediate notification on network events impacting Lync Real-time media analysis of Lync voice & video sessions Unique insight into Lync Conferencing sessions & issues Ability to quickly bracket source of performance problems Saves significant time, resources and money and helps ensure a high-quality Lync experience Microsoft Lync SDN APIValue Derived with Integration

  7. NACR - OneVisionLync Monitoring

  8. NOC-Centric / Enterprise-Focused UI

  9. Manages Co-Existent Environments

  10. Site-Specific Infrastructure Mapping

  11. Call Flow & Trunk Utilization

  12. Complete Lync Health & Performance

  13. Drive for Quick Root-Cause

  14. Pre-Deployment & Network Readiness

  15. Lync Call Quality & Alarming

  16. Access to Quality of Experience (QoE)

  17. Unique Integration w/ MSFT Lync API one vision

  18. View Correlated Data for All Events / Users one vision

  19. Quality of Session Record (QSR) for Lync one vision

  20. Real-Time Media Analysis one vision

  21. Application Health & Utilization one vision

  22. Trending of Applications vs. QoS one vision

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