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Converge One Vision Proactive Lync Monitoring

Converge One Vision Proactive Lync Monitoring. Tom Tuttle Vice President Nectar Services Corp.

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Converge One Vision Proactive Lync Monitoring

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  1. Converge One VisionProactive Lync Monitoring Tom Tuttle Vice President Nectar Services Corp.

  2. Cool Vendors are exploiting the Nexus of Forces of cloud computing, social, mobile, and information to challenge long-held assumptions and significant investments in traditional IT. These cool vendors are transforming the way businesses operate and consumers engage with technology. Gartner Names Nectar (One Vision)Cool Vendor in Unified Communications, 2014

  3. Solving the Lync Network ChallengeLync SDN API - Creating Real Value • Reliance on only post-call quality averages from the Lync QoE database • Lync media & signaling is encrypted • Limited or no visibility of routed network • Issue triage and correlation performed manually • Very difficult to diagnose issues with Lync conferencing • Leads to constant finger-pointing and potentially poor end-user experience

  4. Monitoring Across the Lync EcosystemLeveraging the MSFT Lync SDN API Lync SDN API Route Topology Real-Time Lync Performance & Network Correlation Lync Infrastructure 2010 & 2013 Client Wi-Fi & Network Environment Lync & Coexistent UC Environments Voice Gateways & SBC’s one vision

  5. Correlating the Entire UC Ecosystem with Lync Integration w/ Lync SDN API Lync SDN API Route Topology Lync Infrastructure 2010 & 2013 Client Wi-Fi & Network Environment Real-Time UC Performance & Network Correlation UC/SIP Signaling Coexistent UC Environments Voice Gateways & SBC’s www.nectarcorp.com • Confidential

  6. One Vision Delivers Real-Time Lync Network VisibilityLeveraging the Lync SDN API Lync SDN API Real-Time Media Analysis Coexistent UC Environment London TAP Lync Clients Lync FE Server (SDN Controller) San Francisco DAL-CORE1 DAL-CE1 Real-Time Media Analysis Dallas Data Center Lync Infrastructure New York DAL-CE2 DAL-CORE2

  7. More effective SLA Management (Validation & Reporting) Identify incorrect QoS settings within client network Provides immediate notification on network events impacting Lync Real-time media analysis of Lync voice & video sessions Site-based performance trending & reporting Unique insight into Lync Conferencing sessions & issues Ability to quickly bracket source of performance problems One Vision with Microsoft Lync SDN APIValue Derived with Integration

  8. NACR – One VisionLync Monitoring

  9. NOC-Centric / Enterprise-Focused UI

  10. Manages Co-Existent Environments

  11. Complete Lync Health & Performance

  12. Drive for Quick Root-Cause

  13. Pre-Deployment & Network Readiness

  14. Lync Call Quality & Alarming

  15. Access to Quality of Experience (QoE)

  16. Unique Integration w/ MSFT Lync API

  17. View Correlated Data for All Events / Users

  18. Quality of Session Record (QSR) for Lync

  19. Real-Time Media Analysis

  20. Application Health & Utilization

  21. Trending of Applications vs. QoS

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