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Partnership Update

Partnership Update. February 1, 2013. Year 2 Plan. January 2013. Year 2 Plan. February 2013. Year 2 Plan. March 2013. Year 2 Plan. April 2013. Quarterly Champion Call. Champion Call Format. January 8 Call: Each Champion – give a Report

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Partnership Update

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  1. Partnership Update February 1, 2013

  2. Year 2 Plan January 2013

  3. Year 2 Plan February 2013

  4. Year 2 Plan March 2013

  5. Year 2 Plan April 2013

  6. Quarterly Champion Call

  7. Champion Call Format January 8 Call: • Each Champion – give a Report • Report the current performance on HCAHPS overall score • Share a Best Practice • Report on a unit that is struggling. What is the Action Plan? TO DO: April 2 – Send your most recent PSAT report to beckys@bhclg.com

  8. Champion Call Format April 9 Call: Portneuf, BayMed, THP-WNJ, SMC Harker Heights, and Mountainside will have PSAT reports (*if not PSAT yet, refer to January format) Each Champion – give a Report from the PSAT coversheets Overall Hospital Inpatient covesheet • Overall %tile ranking vs goal • Highest Perfoming Unit • Unit Improving Most Drill Down Most Improved Unit’s PSAT coversheet • Report Overall percentile Ranking vs. Goal • Dimension Improveing the Most – note a BEST PRACTICE. Why the improvement? (If time allows: Questions Improving the Most)

  9. Standing Site Visit Agenda Beginning or closing session with focused review of site visit report to validate follow-up on next steps Purpose of visit

  10. Implementation Discharge phone calls Vital Conversations

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