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Process Improvement

Process Improvement

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Process Improvement

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  1. Process Improvement Bureau of Land Management-Carlsbad, NM

  2. History • Energy Office – High Workload Demands • 1300 projects • 80% energy related • Re-evaluation of Business Process • Workflows • Routing and reviewing projects • Due dates • Processing times • Improved Business Efficiencies • Utilized existing hardware and software • Developed several databases • GIS Integration

  3. Microsoft Access Databases • APD Database • 800 APDs received a year • Used to track NOSs and APDs • Used as a workload management tool • NEPA Database • 1300 NEPA actions received a year • Electronic review process • Allows specialists to perform their reviews concurrently • Realty Database • 500 Realty actions received a year • Used to track project targets and assist with end-of-year accomplishments

  4. Microsoft Access Databases/GIS • Database Relationships • Linked databases together to minimize redundant data input into multiple databases and GIS APD Database Front End NEPA Database Front End Realty Database Front End Back End GIS Data Proposed Projects geodatabase

  5. Special Features NEPA Checklist • Electronic Review-Automated • Electronic Inboxes • Hyperlinks • Electronic Sign Off

  6. Special Features • Workload Management -Self Motivation • Tracking Accomplishments

  7. Special Features • Automated Letters • Customized Reports

  8. Keys to Success • Technology • Easy Access • Simple to Master • Positive Environment • Interdisciplinary Approach • Self Motivation • Ownership • Uniqueness • Based on Needs

  9. Goals • Database updates • GIS modeling • COA/NEPA documentation generation • SQL Server • Searchable web interface for the public • Web interface for front end