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Comprehensive Property Management System

This computer-based system includes room management, guest accounting, and housekeeping functionalities to streamline operations in hotels and other hospitality businesses. It assists with room assignments, housekeeping schedules, and generates detailed reports for management. It helps in forecasting room cleaning requirements, scheduling housekeepers, and monitoring productivity. The system automates room assignments and rates to minimize errors, allowing for efficient planning of maintenance and cleaning. It facilitates account creation, charges posting, and settlement, providing detailed statements for guest check-out.

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Comprehensive Property Management System

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  1. Specialized Hospitality Applications • Point of Sale (POS) - Computerized Cash Register and more • Micros, Aloha, Squirrel etc. • Menu Management Systems (MMS) - Develop Recipes/Menu • Food Track, C-Bord • Back Office Applications - Inventory, Accounting etc. • Automated Beverage Management Systems (ABC) • Central (Computerized) Reservation Systems (CRS) • Airlines, Hotels, Car Rentals • Catering and Event Management Systems i.e. Delphi • Property Management Systems (PMS) • Security Systems • Call Accounting Systems (CAS) • Energy Management Systems

  2. COMPUTER BASED PROPERTY MANAGEMENT SYSTEMS (PMS) • COMPUTER BASED RESERVATION SYSTEMS • ROOMS MANAGEMENT • GUEST ACCOUNTING • PROPERTY MANAGEMENT INTERFACES

  3. ROOMS MANAGEMENT • CURRENT ROOM STATUS • ASSIST IN ROOM ASSIGNMENTS AT CHECK-IN • ORGANIZE HOUSEKEEPING ACTIVITIES • PROVIDE AUXILIARY SERVICES • GENERATE REPORTS FOR MANAGEMENT

  4. CURRENT ROOM STATUS • POSSIBLE ROOM STATUS • O/D O/C V/D V/C OOO C/O • INSTANTANEOUS CHANGES TO ROOM STATUS • HOUSEKEEPING PMS FRONT DESK • FRONT DESK PMS HOUSEKEEPING • DISPLAY ROOMS BY CURRENT STATUS • ROOM STATUS DISCREPANCY

  5. ASSIST IN ROOM ASSIGNMENTS (GUEST CHECK-IN) • PRE-BLOCK ROOMS FOR RESERVATIONS • LONG AND SHORT TERM • DETERMINE AVAILABILITY OF ROOMS BY RATE AND TYPE • AUTOMATIC ASSIGNMENT OF ROOM AND RATE • MINIMIZE ROOM ASSIGNMENT ERRORS

  6. ASSISTS WITH HOUSEKEEPING ACTIVITIES • FORECASTING ROOMS TO BE CLEANED • SCHEDULING HOUSEKEEPERS • ASSIGNING ROOMS TO HOUSEKEEPERS • MEASURE PRODUCTIVITY • ESTIMATE NEXT DAY WORKLOAD AND OPTIONS • PLANNING OF MAINTENANCE AND CLEANING

  7. PROVIDE REPORTS • FRONT DESK REPORTS • ROOM ALLOTMENT REPORT • HOUSE STATUS • EXPECTED ARRIVALS AND DEPARTURES • REGISTRATION PROGRESS REPORT • ACTUAL DEPARTURE REPORT • HOUSEKEEPING REPORTS • HOUSEKEEPER ASSIGNMENT • HOUSEKEEPER PRODUCTIVITY • LONGER TERM REPORTS • ROOMS PRODUCTIVITY • ROOM HISTORY

  8. GUEST ACCOUNTING ACTIVITIES • TYPES OF ACCOUNTS (FOLIOS) • FOLIO ACTIVITIES • POSTING CHARGES • UPDATING FOLIOS • ACCOUNT SETTLEMENT • MANAGEMENT REPORTS GENERATED

  9. CREATING AN ACCOUNT • GUEST NAME • ADDRESS • ROOM NUMBER • FOLIO NUMBER OR NUMBERS

  10. TYPES OF ACCOUNTS • INDIVIDUAL FOLIOS • MASTER FOLIOS • NON-GUEST FOLIOS • EMPLOYEE FOLIOS • CONTROL FOLIOS

  11. POSTING ENTRIES • IDENTIFY CORRECT FOLIO • POST CHARGES (REFERENCE CODE) • CREDIT MONITORING

  12. NIGHT AUDIT • SYSTEM UPDATE • NON-AUTOMATED • AUTOMATED • CLOSING THE ACCOUNTING DAY

  13. ACCOUNT SETTLEMENT • CHECK OUT • PROVIDE DETAILED STATEMENT • RESOLVE DISCREPANCIES • ELIMINATE LATE CHARGES

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