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Chapter 16

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  1. Chapter 16 Delegator and Decision Maker

  2. Delegation • Nursing delegation • Transfer of authority to perform a task • To someone who has shown competency in a particular area • Delineate specific responsibilities

  3. Wise Delegation • Results in an organization that • Accomplishes objectives efficiently • Uses time effectively • Has greatest degree of job satisfaction

  4. Authority versus Competency • Authority • Official power vested in a position • Designates employees the right to perform certain tasks

  5. Authority versus Competency • Competency • Application of knowledge • Interpersonal, decision-making, and psychomotor skills expected for the job • Performed within context of public health, safety, and welfare

  6. Issue • What can be delegated and what can not? • Review the Nurse Practice Act

  7. Five Rights of Delegation • Right task • Under the right circumstance • Using the right person • With the right direction and communication • The right supervision • www.ncsbn.org

  8. Key Points to Delegation • Stress results, not details • Provide ongoing education for delegate • Assist delegate with active problem solving techniques • Ensure your plan has clear and measurable goals

  9. Key Points to Delegation • Develop reporting systems • Give clear and realistic deadlines • Encourage accountability for results • Understand talents and personalities of your employees

  10. Barriers to Effective Delegation • Over-delegation • Under-delegation • Uncertainty • Personal disorganization • Feelings of loss of control • Super-nurse desires

  11. Liability and Delegation • I will loose my license if… • Liability situations • Dumping situations

  12. Effective Delegation Communication