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FrontlineRoster Rollout: Enhancing Staff Efficiency at Northern Support Services Project Team

Join the Northern Support Services Project Team as they introduce the FrontlineRoster system designed to streamline roster preparations and staff allocation. Led by Project Manager Peter Dalgleish, the team, including Rollout Manager Claude Staub and Technical Lead Tony Ryan, aims to improve staff retention by optimizing casual pool sizes and enhancing communication between managers and staff. Benefits of FrontlineRoster include convenient layout for roster preparation, color-coded grid for availability tracking, and efficient staff allocation. Learn how the system benefits both staff and managers, ensuring smoother operations and improved workforce management. Get started with a user-friendly guide and try out the system before full implementation.

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FrontlineRoster Rollout: Enhancing Staff Efficiency at Northern Support Services Project Team

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Presentation Transcript

  1. Rollout of FrontlineRoster at Northern Support Services Project Team for NSS Project Sponsor: Gail Younie Project Manager: Peter Dalgleish Project Team for FrontlineRoster Rollout Manager: Claude Staub Rollout Documentation: Damien Ryan-Green Technical: Tony Ryan

  2. Benefits and Features of FrontlineRoster include … • Convenient layout for preparing core (start of year) rosters and posted (start of ‘month’) rosters • Colour-coded grid allows casuals to ‘paint’ availability from home or work • Same online grid allows managers to ‘hover’ to match available staff (blue) against shifts to be filled (yellow) • Better staff retention as casuals are more efficiently phoned and deployed at times that suit them • Opportunity to identify the optimal-sized casual pool that will provide ‘enough availability’ but not too much, and eliminate the ‘staff ring around’

  3. What does the online grid look like for staff?

  4. And what does the manager ‘see’? • You may recall that blue means ‘I’m available, and yellow means ‘please fill me’ To fill a shift, you never leave this screen Note the phone number for the casual pops up (a lot of other info pops up too, if you hover further)

  5. How does the user get started? Via a ‘try it out before we go live’ phase: every staff member receives a single page letter (see below) and a simple-to-read user guide

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