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Enhancing eLearning Quality: A Continuous Improvement Model at Florida State College

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This presentation by Dr. Richard Schilke, Associate Dean of the Virtual College at Florida State College at Jacksonville, focuses on the eQuality model aimed at continuous process improvement in eLearning to ensure student success. By aligning course design with Quality Matters standards, Broward College has enhanced faculty development and improved online course quality. The session discusses outcomes such as increased student success rates, effective faculty mentoring, and a robust community fostering innovative teaching practices.

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Enhancing eLearning Quality: A Continuous Improvement Model at Florida State College

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  1. Dr. Richard Schilke Associate Dean, Virtual College Florida State College at Jacksonville eQuality:Continuous Process Improvement for eLearning Quality

  2. Our Quality Goal • Student Success While Meeting College Requirements • (Success, Rigor, and Integrity)

  3. eQuality Model

  4. Point of Contact • Dr. Richard Schilke • rschilke@fscj.edu • 904-357-8933

  5. Quality Matters Broward College, Lisa Ciardulli Yaping Gao, Dist. Director of Instructional Design, ygao@broward.edu, 954-201-6360

  6. @ Broward College • QM Membership in June 2008 • “Train-the-Trainer” QM Training: • District Director of Instructional Design • e-Learning Faculty Associates (22) • Resulted in 6 QM-Certified Peer Reviewers • QM + BC standards = BC Quality Standards for e-Learning Course Design • New Faculty Professional Development: • New Faculty - “Building Quality Online Courses” • Existing e-Learning Faculty - “Already Teaching Online? Quality Really Matters!” Broward College FDLC 11-09

  7. QM Plan Going Forward • ALL New Courses: • Commissioned (BC Certification – must meet all 40 standards) • Non-commissioned (must meet 30 required standards) • Existing Courses, over time: • Commission Redesign (25 this year) • Voluntary Improvement (Certificate, Video Camera, Potential Candidate as eAssociate, recognition on website) Broward College FDLC 11-09

  8. Faculty Recognition - Webpage

  9. How the Process Works • Faculty speaks to associate dean about developing (for commissioned, all deans agree) • Faculty takes required PD training • e-Learning sends course development agreement to be signed • eAssociate is assigned to mentor faculty throughout the entire development process • Mid-term & final review w/ faculty, eAssociate, Assoc. Dean and Instructional Designer • Approval • Continued assistance, as needed Broward College FDLC 11-09

  10. eAssociates Are Key to Success • Built-in group for vetting of new ideas and technologies – including Quality Matters • Faculty buy-in • Legitimacy of faculty working w/ faculty • more personal and more relevant • easier to facilitate – some on every campus • decreased learning curve over hiring new staff • Sharing of best practices – eAssociates and faculty Broward College FDLC 11-09

  11. Results of Implementation • Higher quality courses • Increased student success rates in online courses (up 5% in past four years) • Master Courses for sharing • Increased number of online courses/programs • Increased number of technology skilled faculty • Community building among faculty • Able to maintain academic freedom without losing out on quality Broward College FDLC 11-09

  12. Overall Course Benefits of QM • Alignment of assessments with learning outcomes • Improved course design - better navigation and directions • Increased use of grading rubrics • Increased use of discussion boards • More group projects/cooperative learning • More varied learning activities • More diverse assessments • More higher order/critical thinking skills • More student engagement and interaction • Creative use of new technologies and multimedia Broward College FDLC 11-09

  13. Sample Course Broward College FDLC 11-09

  14. Broward College FDLC 11-09

  15. FDLC November 2009 MeetingQuality Matters at MDC • Developing standards • Faculty buy-in • Training • Roll out Ruth Ann Balla, Executive Director Virtual College, MDC

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