The Interview Are you ready?
Workshop Objectives • To have an understanding of what employers are looking for • To learn how to formulate answers to typical interview questions • To review guidelines to professional interview attire
Parts Of The Interview • 1. Preparation • 2. The Interview • 3. Follow-up
What Employers Look For:The 3 C’s • Confidence • Credibility • Competence
What Can We Learn In An Interview? • Appropriate professional dress is necessary • Do you have the skills, aptitude, and experience the job requires? • Will you fit in? • Gives you a chance to emphasize your skills, talents and abilities as well as your interest in the organization
Types Of Interviews • Traditional • Behavioral/Emotional Story Telling • Case-Method • Job Specific Cases
Traditional Interview • Requires you to relay factual information • Employer is taking your word at face value • Sample Questions: • Tell me about yourself. • Why did you choose your major? • What is a weakness you have? • Why are you interested in this position?
Behavioral Interview • Employer makes assumptions about your future performance based on past behaviors and attitudes. • Requires you to offer concrete, specific examples to reveal skills • Sample Behavioral Questions: • Tell me about a time when ________________ • Give me an example of ________________
Think I am a STAR Situation Discuss a specific situation you encountered Tasks Explain the tasks you took to resolve or complete problem Action Be Specific list actions taken Results Highlight outcomes, goals achieved, accomplishments, etc
Case Method • Commonly used interview method in business and consulting fields. • Interviewee is requested to analyze a problem/situation and present a solution. • Employer assesses analytical ability not the accurateness of the response.
Sample Question- Case Method You have eight balls, one of which is heavier than the others. All the balls appear identical. You have a balance-type scale, and you can perform trials on the balls. What is the minimum number of trials required to determine which is the heaviest ball? Source: Wetfeet.com
Job Specific • Can you do the job? • Do you have the knowledge sets, skill sets and personal attributes to allow you to do the job? • Types of questions could include: • What parts of your education do you see as relevant to this position? • What prompted you to study…..? • Tell me about a significant achievement in your life.
Team Work Oral Communication Multitasking Decision Making Skills Time Management Flexibility/ Adaptability Computer Skills Honesty/Integrity Most Wanted List
Come Prepared • Do your research- Use your resources to get the most out of your interview and to demonstrate to the employer you want to work for them. • Connect your answers to the needs of the organization- Review Job Description
Getting The Call • Listen to your voicemail- • What is being heard is a first impression • No music, screaming voices, slang, foul language Alert family members and friends that you are expecting a call from employer
How do I look? Are you dressed for success? Do you fit the part? Rule of thumb dress one step above what is “standard” for that organization. If you don’t know, do a drive by and window shop. More than half of the first impression is based on appearance! Check out Career Center webpage- Interview section for examples of appropriate dress
Grooming • Check your nails • Clean, cut, nail polish • Clean shaven- hair cut • No cologne/perfume • Easy on the make up • Clothes are clean and ironed
Body Language- Non Verbal Cues CollegeJournal Research shows that 55% of communication is conveyed by the body language we use, i.e.; Use of eye contact, gestures and facial expressions. 38% is conveyed in the voice, it's quality, use of tone and inflections. Only 7% is conveyed in the words we use.
Interviewing Practice Take 5 minutes to answer the following question: “Tell me something about yourself”
Do you ask questions during the interview? One survey of over 150 recruitment managers found that the most unforgivable behavior exhibited in job interviews was not having any questions to ask. www.careerbuilder.com “10 Crucial Questions to Ask in the Interview”
Seal the Deal Actions • Firm handshake • Make eye contact • Sit up in your chair • Avoid Fidgeting • Smile when appropriate • Listen carefully • Pause- Think- Respond • ASK QUESTIONS
Major “Turn Offs” • Do not chew gum • Do not smoke prior to interview • Do not wear perfume or cologne • Turn your cell phone off • Cover tattoos • Do not swear or use slang • Do not be late. • Do not come unprepared!
Major Turn Off “A red flag to me is when the first thing they ask is, ‘How much do you pay?‘”. "They don't know what we do or where we operate, but they want to know what we pay.… At job fairs during the quasi-interviews, that's the first thing 50 percent of the people ask about, and I almost don't want to talk to them anymore at that point, because I know they're not interested in the job or their careers and advancement”. Mandy Jacobs, regional recruiting manager for Gambro Healthcare
Remember to say THANK YOU!!! • According to ResumeEdge in a recent survey 94% of recruiters surveyed said that a thank you letter after interview would increase the applicant's chances of getting the job. • In the same survey it was found that less than 20% of applicants actually send a thank you letter after interview.
FREE Coaching Session For more information on interviewing or to schedule a one on one session- drop by the Career Center Room 524 or call (925) 439-2181 ext 3252 today!