Personalised renewal reminders

1. Personalised bulk SMS for Insurance Brokers Personalised renewal reminders Bulk personalised text notification is ideal for insurance brokers that want a low cost service to remind customers about the expiry and renewal of their insurance policy. www.textaustralia.net.au

2. Personalised bulk SMS for Insurance Brokers Increase renewals & save $$$ • Managed SMS programs containing a number of campaigns that are sent at the right times have been proven to motivate early renewals and improve customer retention. SMS is less time consuming than phone calling, more effective in winning renewals, improves cash flow, saves on internal resources, and is much cheaper than mail. www.textaustralia.net.au

3. Personalised bulk SMS for Insurance Brokers Features • Program & campaign management • Message copywriting • Data filtering & organisation • Personalised message content • Precise scheduling • Instant bulk message dispatching • Monitoring & reporting www.textaustralia.net.au

4. Personalised bulk SMS for Insurance Brokers Benefits • 15% Improved response rates from clients • 10% Increased client retention • 10% More renewals paid prior to expiry • 20% Saving in staff time costs • 10 % Improved cash flow • More time for core business www.textaustralia.net.au

5. Personalised bulk SMS for Insurance Brokers Service • Intake of daily reports via email or secure upload (Dropbox) • Our system software: • Filters by expiry date • Creates correct policy type abbreviation • Removes contacts with no mobile number • Corrects mobile number format • Dispatches bulk personalised reminder messages • Reports overall dispatch results • Records & enforces any Opt-Outs • Reports any invalid mobile numbers • NOTE: Duplicate cell numbers for policies with the same expiry date are sent manually www.textaustralia.net.au

6. Personalised bulk SMS for Insurance Brokers Uses of SMS • Expiry / Renewal reminders to existing customers • Up-selling • ‘Do you have enough coverage?’ • ‘Are you travelling soon?’ • ‘Are you starting a new business?’ • ‘get us to quote on your life insurance’ • Get business customers to add personal insurances • Get personal customers to add business insurances • Invitations to re-quote to lost customers • Compliance reminders for high risk sectors • ‘Thanks for renewing’ messages www.textaustralia.net.au

7. Personalised bulk SMS for Insurance Brokers Fee Schedule • $500 - Annual administration fee for SMS gateway service • .25c per personalized message - minimum bundle 1000 messages • $80 per hour for consulting services including: • Data harvesting • Marketing consulting • Copy writing • Campaign development & management • Database development & management • Campaign monitoring & reporting www.textaustralia.net.au

8. Personalised bulk SMS for Insurance Brokers Notes • All data is stored securely, is not shared with any persons, & is covered by 1988 Privacy Act • Data will not be used for any other purpose than what has been agreed to with our clients • For a copy of the agreement and more information contact • Nick Rutland on 0452 535 002 • info@textaustralia.net.au www.textaustralia.net.au