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Excellence in Customer Service: Empowering, Engaging, Achieving

This competency framework emphasizes serving customers, developing people, managing resources, and delivering services. Through leadership and role-specific skills, staff and managers at Warwickshire strive for excellence by working together, listening, practicing openness, honesty, fairness, and caring and supporting each other.

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Excellence in Customer Service: Empowering, Engaging, Achieving

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  1. Serving Customers • Developing People • Managing Resources • Delivering Services • Serving Customers • Developing People • Delivering Services • Managing Resources • Leadership • Role Specific • Role Specific • Leadership WARWICKSHIRE VALUES Working Together Listening to People Openness and Honesty Aiming for Excellence Caring and Supporting Fairness All Staff All Staff Managers Managers Working for Warwickshire – Competency Framework

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