ECCI’s Resiliency Forum Asia

1. ECCI’s Resiliency Forum Asia August 28, 2013

2. The World is Getting Riskier Traditional corporate strategies are no longer protecting us from unexpected events. The imperative to be resilient is high with the need to ensure the continuity of essential services in the face of all hazards. Attributes of organizational resilience need to be better understood and integrated into an organization’s everyday life, philosophy and culture.

3. ICOR’s Mission: Build Resilient Communities All organizations in a community need to provide their goods and services under all conditions in order for a community to be resilient. 3

4. ICOR University’s 10 Disciplines ICOR’s Resiliency Framework outlines the 10 disciplines necessary for each organization to achieve resilience. Resiliency Framework

5. What is Organizational Resilience? Resilience is focused on an organization’s ability to achieve its immediate objectives in uncertain and non-routine times.

6. What is Organizational Resilience? Organizational resilience is the adaptive capacity of an organization in a complex and changing environment. ISO 22300

7. What is Adaptive Capacity? (and why do we care?) Scheffer et al. 2000, Berkes et al. 2002 • Adaptive capacity is determined by: • The ability of organizations to learn and store knowledge and experience • Creative flexibility in decision making and problem solving • The existence of power structures that are responsive and consider the needs of all stakeholders.

8. Benefits of Enhanced Resilience Enhanced Leadership Capacity Ability to Change as Needed Improved Performance Valikangas (2010) Organizations with adaptive cultures, innovative thinkers and inner strength thrive in the face of unpredictable markets. As such, building resilience has daily business benefits.

9. The Role of Management Systems in Increasing Resilience The implementation of management systems encourages risk management across the organization

10. The Value of Management Systems Management systems standards return a bottom-line financial value larger than any investment or time incurred. Adopters of management system standards have higher rates of survival than non-adopters. Adopters of management system standards have higher sales than non-adopters. Small businesses achieve proportionally more benefits than larger organizations. Harvard Business School, 2008

11. The Value of Management Systems Flexibility Discipline Consistency Harvard Business School, 2008 Management systems are those activities used to anticipate, prevent, and resolve known problems.”

12. Management System Standards ISO 28000: Supply Chain Security ISO 22301: Business Continuity Future Standards? Social Accountability

13. Integration of Management Systems The integration is expected to facilitate synergies in using supporting processes that may be common to them thus eliminating waste and increasing efficiency  Different management systems can be integrated into a single, joint system

14. ISO 22316: Organizational Resilience Principles Cultural Attributes and Behaviors Evident in “Resilient” Organizations Systems The Implementation & Integration of Risk-based Management System Standards Attributes Systems

15. Challenges for Resilience Practitioners There is surely nothing quite so useless as doing with great efficiency what should not be done at all. Peter F. Drucker

16. Questions? Lynnda Nelson President, ICOR Lynnda@theicor.org 866-765-8321 North America +1630-705-0910 International www.theICOR.org