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This comprehensive guide delves into the principles of nonverbal communication, emphasizing its significance in interpersonal interactions. Explore how body language, facial expressions, and space usage influence communication. Discover key concepts such as proxemics, haptics, and the interaction between verbal and nonverbal cues. Discussions include cultural interpretations of silence and the impact of nonverbal behaviors in various settings. Engaging examples from film and real-life scenarios illustrate how nonverbal communication shapes understanding and relationship dynamics.
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Today’s To-Dos • 期中考卷:發卷與討論 • 未來2週預告 • 11/27 創新傳布 (大眾傳播) • 課本第5-6章 • 新事物傳播 • 12/4 傳播者研究 (大眾傳播) • 課本第7-8章 • 影片討論:The Paper • 台北醫學院 評鑑參訪 Nonverbal Communication
Focus Questions • What is nonverbal communication? • To what extent can we read others’ nonverbal behaviors? • How does nonverbal communication regulate interaction? • How does nonverbal communication express the balance of power between people? • How does nonverbal communication express cultural values? • What does silence mean? Nonverbal Communication
Nonverbal Communication • Actions speak louder than words! • Facial expressions • Eye contact • Body postures • Physical Objects • Utterance • Others… 1986 Nonverbal Communication
Warming up…. Mr. Bean Going out with Girl Friend… 07:47 Chaplin’s Gold Rush-1925 (Table Ballet)… 01:01 Nonverbal Communication
Principles of Nonverbal Comm. • Account for 65-93 % of meaning in communication • Nonverbal comm. can be ambiguous • Spreading fingers → V • Victory;Peace (60s); 照相時的”Yeah!” • Nonverbal comm. interact with verbal comm. (5 ways) • Repeat, highlight, complement, contradict, substitute Nonverbal Communication
Principles of Nonverbal Comm. (2) • Nonverbal comm. can regulate interaction • Cues for speaking and silence • Can establish relationship-level meaning • 3 dimensions: Responsiveness, liking, power • Silence: a powerful form of nonverbal comm. • Reflects cultural values • Most nonverbal comm. isn’t instinctual but learned thru socialization • Territoriality (private spaces) • Time consciousness • Norms of “touching” p.130 Nonverbal Communication
9 Types of Nonverbal Behaviors • Kinesics (Body positions & motions & face) • 1968 Olympics incident (gloved fist - see next slide) • Haptics (Physical touch) • Babies in healthy & disturbed families ; p.134 • Physical appearance • Height, skin color, size • Fortune reading • Artifacts (personal objects) • Identity: lace, color • functional for male Nonverbal Communication
Gloved Fist as a Sign of Black Unity • 1968 Olympics in Mexico City • Tommie Smith & John Carols as Gold & Bronze • US team expelled • Martin Luther King: I have a dream… Nonverbal Communication
牽手與靜坐 Nonverbal Communication
超猛的Yeah! Nonverbal Communication
9 Types of Nonverbal Behaviors (2) • Proxemics (personal space) p. 137 • Environmental factors • Music, light in restaurants • Chronemics (perception & use of time) • Paralanguage (vocal qualities) • 你吃飽了(厚)! • Silence Nonverbal Communication
餐桌座位( Proxemics ﹔一般性的原則) • 商務(西式)︰正對門的位置是買單的位置,右手是貴賓,對面最好坐自己的助手(副主陪、女主人)。先請女士(主客)就座。 • 中式︰主客也各有其位,但由主人來安排座位,主座一定是邀請人,即買單的人,一般是距門口最遠的正中央位置 。 Nonverbal Communication
Nonverbal Messages 02:35 Nonverbal Communication
Guidelines for Effective Nonverbal Communication • Monitor your nonverbal communication • Be tentative when interpreting others’ nonverbal communication • Personal qualification • Generalization issue • Contextual qualification • Settings, surroundings (home vs. conference room) Nonverbal Communication
Communication case study • A project is meeting to discuss the most effective way to presents its recommendations for implementing a flextime policy on a trial basis. … 02:34 Nonverbal Communication
Discussion: • Identify non-verbal behaviors that regulate turn-taking. • Identify non-verbal behaviors that express relationship-level meaning (liking & disliking). • How do artifacts affect interaction of the team? Nonverbal Communication
Service Provider (3 scenarios) Observe each service provider’s non-verbal behavior, and interpret their attitude. (Next slide: mute video clips) Nonverbal Communication
Your Observation? Nonverbal Communication