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Biography

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  1. The IT trend in Asia(India, Vietnam and Singapore)ByNaraConsultant to CICC SingaporeAOSS Program Coordinatornara@asia-oss.net

  2. Biography • 1996 to date: Consultant with CICC, Singapore Office. In charge of Asia OSS Program and APEC Industrial Science & Technology databasedevelopment • 1987 - 96: Developer and Program manager with Singapore National Computer Board • 1985 - 87: Researcher with National University of Singapore • 1977 - 84: Design & Development Engineer MS from National University of Singapore and B.Tech from IIT, Madras

  3. Workshop/Training Objectives • To create a large number of OSS population in Asia • Consolidate OSS Training Material developed as part of Asia OSS training and workshop • Develop training material in new areas like virtualization, OSS application and deployment • Experience sharing • Establish networks with OSS community from IT industry in Asia (to increase industry and OSS community participation) • Introduce Japanese IT developments to Asia

  4. Asia OSS Training programs #1 Kuala Lumpur, Malaysia, March 2005 #2 Singapore, July 2005 #3 Sri Lanka, December 2005 #4 Thailand, January 2006#5 Chennai, India, May 2006#6 Mumbai, India, Aug 2006#7 Malaysia, Sept 2006#8 Yogyakarta, Indonesia, Feb 2007#9 Katmandu, Nepal, March 2007#10 Colombo, Sri Lanka, May 2007#11 Brunei, June 2007#12 Vietnam, July 2007#13 Bangkok, November 2007 #14 Philippines, November 2007#15 Chennai, India, Jan2008#16 Samerang, Indonesia, August 2008#17 Hanoi, Vietnam, September 2008 #18 Kathmandu, Nepal, February 2009 #19 Phnom Penh, Cambodia, February 2009

  5. Asia OSS OSS Master Trainers Workshop • Sixth Asia OSS Master Trainers Workshop in Singapore, 8 to 10 March, 2010 • Fifth AOSS Workshop in Kuala Lumpur, 3 to 5 December, 2008 • Fourth AOSS Workshop in Singapore, 8 to 10 October, 2008 • Third AOSS Workshop at Singapore from December 3rd to 7th, 2007 • Second AOSS Workshop at Kuala Lumpur from 5 to 9 February 2007 • First AOSS Workshop from September 11th to 15th, 2006

  6. Evolution Certification/ Franchising/ Licensing Workshop W W W W W W Training X X X X X X X X X X X X X X X X X X X 2005 2006 2007 2008 2008 2008 2008 2009

  7. India Area in sq km: 3,287,590 Population in million: 1,200 (2009 est) GDP (PPP): $3.561 trillion (2009 est.) GDP - real growth rate: 6.5% (2009 est.) GDP - per capita (PPP): $3,100 (2009 est.) Labour force: 467 million (2009 est.) Exports: $165 billion (2009 est.) Imports: $253.9 billion (2009 est.) Exchange rate: 46.78Indian rupees = 1 USD (2009) *Indian middle class and rich account for 10 to 15%, about the population of Japan. Their living standards are comparable to Japanese middle class. Source: CIA Fact Book & Indian govt.

  8. India & Japan: Common Traits • Two of the largest democracies in Asia • Friendly countries founded on a long history of exchanges • Both are Free market economies • Similar Eastern culture • Excellent International Relations • Japanese companies expanding overseas can leverage Indian resources • Japanese solutions can have a large demand in India’s growing domestic market

  9. Role of Oversea Indians • Over 25 million Indians have settled oversea • In US alone 3 million Indians are residing • Wealth generated by Indian Silicon Valley entrepreneurs is around 250 billion USD (Fortune magazine 2000) • Oversea Indians have started many IT firms such as Cognizant in India. • Oversea remittance more than 30 billion USD or 3% of GDP • Help Indian firms to get IT business • Transfer oversea technology to Indian companies • Support Training programs for Indian Professionals • Consume Indian made products/services

  10. ICT Key data (million) Source: ITU& Govt working papers

  11. IT Industry (FY2008) Source: Dataquest

  12. IT Professionals in 2007-8 Source: NASSCOM

  13. India Domestic Market

  14. Source: Indian Ministry of IT

  15. Profile of IT firms • Top 5 Indian IT groups registered 41% growth in FY2007 and they are expected to maintain this trend. • More than 500 firms (both Indian as well as MNC owned captives) had acquired quality certifications • 85 companies certified at Software Engineering Institute (SEI), Carnegie Mellon Capability Maturity Model (CMM) Level 5, higher than any other country. • On Top 100 IT firms analysis: • TCS is no 1 with revenue of 5.6 billion USD and 126,150 IT Professionals • WIPRO with revenue of 5.2 billion USD • Infosys with revenue of 4.4 billion USD and 104,850 IT Professionals • HP India with revenue of 3.4 billion USD and 31,656 IT Professionals • IBM India with revenue of 2.6 billion USD and 76,000 IT Professionals

  16. TCS Trivandrum Photos

  17. TCS Profile

  18. WIPRO: Operations

  19. WIPRO: Profile

  20. Infosys

  21. Top 10 IT firms by revenue

  22. Source: Indian Ministry of IT

  23. Source: DataQuest – Internal Reports

  24. Market Potential • Japan is leading in IT industry (especially hardware related systems). PC and Broad band penetration is still to catch up in India. So, lot of potential for Japanese investment, goods and services, to enhance Indian IT infrastructures. • Growth of domestic demand for hardware and IT services was 44% and 43% during FY2007 and the trend is expected to continue in future. [NASSCOM-IDC Study] • As per McKinsey study, luxury market would be USD 30 billion (32,306 oku JPY) by 2015. Increasing Indian middle class population looking for high quality goods and services from Japan • Win-win situation to combine Japanese hardware with Indian software

  25. Major National Projects Coming up! • Multi-Purpose National Identity Cards (MNIC) to be issued to 1 billion citizens after the next census in 2011. • National e-Governance Plan (NeGP) covering 27 Mission Mode Projects and eight support components to be implemented at Central, State and Local Government levels, at an estimated cost of 10,650 oku JPY over five years. • Establishment of 100,000 broadband internet enabled Common Service Centres in rural areas of the country [Project value 1,529 oku JPY] • State Wide Area Networks across the country with a total outlay of 879 oku JPY over a period of five years. • State Data Centres at an estimated cost of 453 oku JPY

  26. Source: DQ and Unpublished survey

  27. 48 Software Park cities 5 are in Tier 1 Cities: Bangalore, Chennai, Delhi, Hyderabad and Mumbai. Other Parks in Tier 2 cities: Ahmedabad, Allahabad, Jaipur, Kolkata, Ranchi, Nasik, Mysore, Thirupati, Visakhapatnam, Coimbatore, Trichy and Kochi. Tier Two cities

  28. Tier Two cities: Advantages • Low operating cost for IT firms (30 to 40%) • Low house rent, around 20% of Tier One cities • Attrition rates in IT companies below 10% • Tier 2 cities are located near Universities, so better knowledge pool and skill-set availability • Low data entry and transmission costs • Better social and living environment • Airports are being improved and some are becoming International airports (ex: Kochi)

  29. Industry Trends • Enterprises will consolidate IT infrastructure to reduce capital expenditure and overheads as virtualisation across key infrastructure technology products and solutions like servers and storage, networking and desktops takes off. • Enterprises, across a range of industries, will leverage on their existing IT infrastructure for greater competitive advantage by deploying innovative, high-value solutions. • A number of firms will adopt cloud computing and launch green technologies or green initiatives to accelerate business recovery and growth. • Establishment of green and intelligent cities/ special economic zones (SEZs) across the country. • e-Governance and economic Stimulus Spending will continue to invigorate government/ public sector IT spending to new levels in 2010. Large scale e-governance projects to witness increased adoption of Document Management Services (DMS) and digital imaging technologies, notably scanners.

  30. India as R&D centre • Microsoft Research Labs • SAP Labs • IBM’s Software Labs • HP labs • Philips Innovation Campus • Ericsson-WIPRO • Ericsson-TCS • GE-Satyam Computer Services Ltd • HP – IISc Bangalore • Lucent - Finolex

  31. Perceived Barriers are just Myths • Language (Indians are multilingual) • Food • Immigration Formalities • Distance (illusion) • Indians are Westward looking and western trained (So Indians are more global and outward looking) • Work culture • Project management (Many Foreign firms employ local Project managers and CEOs) • Systematic thinking vs Lateral thinking

  32. Word of caution • Highly diversified country: 325 languages (1652 dialects) • Urgent need of establishing transparency and accountability within the governmental departments • Largest English speaking nation in the world (only 80% can speak/understand English) • Land of contrasts: Richest and Poorest • Wide variation in cost of living and living conditions

  33. Land of contrasts

  34. Vietnam GDP (PPP): $258.2 billion (2009 est.) GDP - real growth rate: 5.3% (2009 est.) GDP - per capita (PPP): $2,900 (2009 est.) Labour force: 43.87 million (30 April 2009 est.) Exports: $56.55 billion (2009 est.) Imports: $68.8 billion (2009 est.) Exchange rates(2009): 17,741dong (VND) = 1USD Source: CIA Fact Book

  35. ICT Key data Source: ITU

  36. IT Industry • 2000 million USD • 80,000 IT graduates (2007 estimate) + 9,000 added per year • Japanese companies and American companies including PriceWaterhouseCoopers, IBM, Daiwa, Fuji, and Cisco have all invested in training workers for their Vietnamese operations. Source: Vietnam Internet Network Information Center

  37. Vietnam Source: Vietnam Internet Network Information Center

  38. Vietnam Source: Vietnam Internet Network Information Center

  39. Vietnam Source: Vietnam Internet Network Information Center

  40. Vietnam Source: Vietnam Internet Network Information Center

  41. IT Geography • Hanoi and Ho-Chi-Minh City remain the largest IT concentrations within the country. • Software parks are also found elsewhere throughout the country. • Ho-Chi-Minh City has within it two technology parks: Saigon Software Park and Quang Trung Software Park.

  42. Vietnam: Information and Communication Technology (ICT) Development Project • Start date September 2005 • Infrastructure services for private sector development • Small and medium enterprise support • Regulation and competition policy • Administrative and civil service reform • Other accountability/anti-corruption

  43. IT Policies • 1995: Information Technology master plan (IT2000) lays the foundation for a dynamic information technology industry by the year 2000 • 1997: First e-commerce law is passed as Vietnam finally gets access to the Internet • 2000: State plan for development of IT software industry - 1.2 Billion dollars U.S. to build the infrastructure, including the training of 25,000 software developers

  44. IT Diffusion • Internet cafes are exceptional for expanding Internet/Computing diffusion to the rural parts of Vietnam.

  45. Singapore stands out • Fourth on the Networked-Readiness Index (NRI) of the Global Information Technology Report 2008-2009, which was produced by the World Economic Forum (WEF)

  46. Singapore GDP (purchasing power parity): $235.7 billion (2009 est.) GDP - real growth rate: -2.1% (2009 est.) GDP - per capita (PPP): $50,300 (2009 est.) Labor force: 43.03 million (2009 est.) Exports: $268.9 billion (2009 est.) Imports: $245 billion (2009 est.) Exchange rates: 1 USD = 1.45 SGD (2009), Source: CIA Fact Book