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PSC Europe Forum first Assembly Meeting 21 st and 22 nd May 2007 in

PSC Europe Forum first Assembly Meeting 21 st and 22 nd May 2007 in Chamber of Commerce in Luxemburg. 1 st day Welcome by EU Commissioner Viviane Reding Panel of Keynote Speakers from all Stakeholders Constitution of the PSC Europe Forum Introductions to PSC Europe

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PSC Europe Forum first Assembly Meeting 21 st and 22 nd May 2007 in

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  1. PSC Europe Forum first Assembly Meeting 21st and 22nd May 2007 in Chamber of Commerce in Luxemburg • 1st day • Welcome by EU Commissioner Viviane Reding • Panel of Keynote Speakers from all Stakeholders • Constitution of the PSC Europe • Forum • Introductions to PSC Europe • Workshops • Networking Reception • 2nd day • Keynote Speakers • Parallel Workshops on Key Public Safety Communication Issues • Workshops Conclusions • Closing and Next Event No 1 of 15 slides

  2. Detailed Program 21st May 2007 No 2 of 15 slides

  3. Detailed Program 22nd May 2007 No 3 of 15 slides

  4. Workshop 1 on Operational Interoperability Challenges Chairman Walter Legrand, EADS Secure Networks • The following issues will be addressed: • How can the required consensus and strong political support be ensured? • How can Europe obtain an agreement on different TSO contents (such as event • dictionary, missions, codes, etc)? • Which organization can assist in building such agreement? • What other information do users want to define commonly in the different phases • of an emergency and disaster cycle? • What is missing? • How does it fit in a global European information model? • What are the gaps? • How can US work be introduced, adapted? • Do the selected scenarios allow validation in line with the work done by ETSI • EMTEL and MESA? No 4 of 15 slides

  5. Workshop 2 on Broadband Challenges in Europe Chairman Vania Conan, Thales • The following issues will be addressed: • What are the key services users expect from Broadband? • Which scenarios (operational, functional, technology independent) would exemplify • these services best? • Can we define some common EU picture? • What are the process/options for influencing the standards/specification work: • Is it sufficient to use present technology? • Can we assemble it with existing IT/Com infrastructures? • Are there scenarios that would be satisfied, others not? • If new technology is required what should be the role of ETSI (MESA, EMTEL, new • tools? No 5 of 15 slides

  6. Workshop 3 on Terminology Chairman Felipe Fernández, Universidad de Politécnica de Madrid • The following issues will be addressed: • Public safety terminology and acronym definitions are drawn from many sources. • These include communication technology, information technology, emergency • systems, safety systems and civil protection services. Its terminology has in many • cases developed in an unstructured manner with proliferation into multiple terms, • some with overlapping, alternative, or even ambiguous meanings. This situation • can be a source of confusion to both authors and readers of publications on PSC, • and a cause of difficulty in translation into other languages • Having gathered and considered all the relevant information, suggestions and • references on this subject, PSC Europe will propose a PSC Europe Terminology • Lexicon, which will be continuously displayed on PSC Europe web-site, and put • before the Forum for discussion and future endorsement No 6 of 15 slides

  7. Workshop 4 on Public Safety Communication Policy Chairman Gordon Gow, University of Alberta • The following issues will be addressed: • An effective public policy framework is one that will ultimately save lives through • better public safety communications systems and practices. PSC Europe Forum is • an occasion for gathering data on user needs, for technology road mapping, and • for undertaking market study reports. Together, these activities can drive forward a • public safety communications policy agenda that can fulfil the promise of new • technology for the PSC community across Europe and around the world • The workshop will present a concept paper based on a preliminary review of • published documents by PSC organizations and related policy studies. The aim of • the workshop will be to discuss these findings, to place them in a European • context, and to further specify directions for follow-up research in a Discussion • Paper, possibly under a Policy Working Group. This Discussion Paper would then • provide the basis for subsequent meetings and research activities leading to the • creation of a Policy Roadmap No 7 of 15 slides

  8. Workshop 5 on Satellite for Emergency Communications Chairman Matteo Berioli, German Aerospace Center • The following issues will be addressed: • The use of rapidly-deployable broadband and portable satellite system (to replace • existing narrowband solutions in the first hours after a disaster) • The transition of the satellite solutions from the very first hours and days after an • emergency up to the re-establishment of a permanent wireless telecommunication • infrastructure • Identify the need and developing of telecommunication standards to support this • (e.g. coordination with ETSI SES/SatEC working group) • Allocation of satellite capacity to be made available to national governments in • case of disaster events, and potentially dedicated European satellite capacity for • this purpose (coordination with ESA is foreseen) • Support Tampere Convention, assure that satellite activities are in line with the • Convention • Regulatory and licensing recommendations on the use of satellite and terrestrial • frequencies in case of emergency No 8 of 15 slides

  9. Workshop 6 on Emergency Telecommunications for Citizens Chairman Olivier Paul Morandini, EENA • The following issues will be addressed: • Standards concerning the geographical coverage of emergency telecommunication service within the EU (i.e. • no black non-covered spots because of network unavailability) as well as the coverage by all citizens including • disabled users. Users should be aware of the possibility or not to call the emergency number from an area not • covered by a network, before entering this area • Multiple emergency numbers should progressively be abolished and replaced by the single European • emergency call number, like 112. Experience in many EU countries and the US has shown that «one number is • better than many» • Emergency call centres should be able to reply to calls within a minimal time, to be established as a standard at • EU level. They should be able to handle calls in several EU languages and to transfer calls to the appropriate • (emergency or non emergency) services without interrupting the communication with the caller • Operators of emergency call centres should reply and handle calls on the basis of commonly established • standardised protocols ensuring the efficient and prompt identification of the emergency and the timely • expedition of help • Enforcing of caller localisation should be implemented in a transparent way and without violation of citizen’s • privacy, according to EU legislation in force • Commonly agreed standards at EU level should be established for the maximum arrival time on the spot of the • emergency in urban and rural areas as well as for the quality of help offered by emergency services to the • callers • Establishment of common indicators for the evaluation of the implementation of the quality standards • established. Periodic evaluations of the emergency call service chain should also be provided for (knowledge, • availability, quality of answering and handling calls, total intervention time, quality of services offered) at • national and EU level by independent organisations. No 9 of 15 slides

  10. Workshop 7 on Harmonized Multi Distribution of Warning Messages Chairman Mark Wood, CEASA • The following issues will be addressed: • If we want to reach citizens with an important warning message or advisory, we • need to use a method that will be intrusive and all pervasive • Cell Broadcasting is a very powerful tool for the initial warning, it is pervasive • throughout society and the fact that it rings the phones bell means that it is • intrusive. This is an excellent attention getter • Accordingly we need to have technical middleware which can distribute authorized • messages over several different systems technologies. However this technology • will need to be programmed with rules so that abuses by unauthorized sources • cannot hijack the system for spamming or cyber terrorism. Accordingly there needs • to be a rigorous regime of ‘Trust Protocol Boards’, stakeholders including • government and network operators, deciding who can say what and where • The proposed workshop will launch the idea to set up of national ‘Trust Protocol • Boards’, and a network of ‘Message service Brokers’ to administer the agreements • of the boards No 10 of 15 slides

  11. Workshop 8 on Operational Scenarios in Public Safety Communication Chairman Milt Statheropoulos, NTUA • The following issues will be addressed: • Operational scenarios, in order to have functionality and effectiveness, need to be • relevant to today’s world situation and have to be real tools for those that they • need them most - the end users. They must have technological substance and • strong impacts in improving existing methodologies • The aims of the workshop will be: to discuss and prepare guidelines for collection • and development of operational scenarios with emphasis on communication • issues, to standardise in a simple, functional and well understood way their • development so as to prepare a library of scenarios with the capability of updating • The format of the collection and development will be open to discussion. Scenarios • may include events described with strong scientific background, definitions of • participants and their roles, identification of functional requirements and existing • network technologies and solutions in interoperability issues. Running these • scenarios is expected to result in proposals for potential enhancements • The forum will also serve as a platform for discussion in regard to the • harmonization of different legal systems relevant to disasters No 11 of 15 slides

  12. Workshop 9 on Security and Access Rights Chairman Kevin Robson, BAPCO • The following issues will be addressed: • Terminology and trust are key disablers to information sharing. But what are the • other obstacles to information access that still exist, and how might they be • overcome? • Why are security levels non-standard and should they be defined by role or by the • possible impact of an information sharing transaction? • Who decides? • Is data ownership still a significant issue, and who is legally responsible for • subsequent action once disparate sources of information are collated, analysed • and new conclusions drawn? • These questions are not meant to be all encompassing; they merely reflect a small • number of the issues associated with authorisation, authentication, security and • access, which for the most part are being dealt with on an ad-hoc basis by • individual projects rather than through the adoption of cohesive or standard • approaches. To make progress we must identify and own the problem, and • together identify pragmatic solutions No 12 of 15 slides

  13. Workshop 10 on Public safety Communication Research Chairman Adrian Boukalov, University of Luxembourg • The following issues will be addressed: • Vision of Future Public Safety Communications (PSC) Technology. Industrial, • user, regulator and market perspective • The key elements of PSC Technology Development Road Map • What are the most important research issues to be addressed by future • research programs ? • Integration of Research efforts at European and International levels • Cooperation between IST projects in the area of PSC • Do we need a European Technology Platform for public safety • communications ? • Establishing of Safety Research Initiative (SRI) Work Group and Steering • Committee No 13 of 15 slides

  14. Workshop 11 on Spectrum Harmonization Chairman Jeppe Jepsen, Motorola • The following issues will be addressed: • Public Safety organisations have limited spectrum set aside for their • mission critical voice and data needs in 380-400 MHz band. National • networks across Europe are either operational or in the process of being • established • Organisations are now requiring higher data capabilities and access to more spectrum is a requirement • Work in CEPT have identified opportunities for wide band spectrum around • 380-450 MHz, but is availability realistic? • Work in CEPT have identified requirements for local area adhoc networks • for Disaster Relief efforts in 4,9 – 5,9 GHz. Is Disaster Relief too limited • an application? • Public Safety organisations have an opportunity with the digital dividend – can we • agree a way forward? No 14 of 15 slides

  15. Workshop 12 on IP Based Public Safety Communication Chairman Jim Bound, IPv6 Task Force • The following issues will be addressed: • The IP-based Safety Initiative (ISI) seeks to define the roadmap for the • deployment of advanced broadband applications, related radio technologies and • modern IP-based system architecture. The benefits of IP-based services (and • specifically IPv6-based) are numerous: •       Cost savings in deployment of public safety networks • Proliferation of innovative safety products (networked RFID, Sensors) •      Interoperable IP capable networks nation-wide and worldwide •       Enablement of Trusted End-to-End IP based Network Security •      Enablement of IP based Network Management • Enablement of IP based Seamless Network and Node Mobility     •       Enablement of Next Generation Network Application Services to Users •       Common open standards communication protocol to support multiple wireless networks configuration and integration (e.g. Sensor, Link, Internet) No 15 of 15 slides

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