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I M P A C T - Integrating Migrants through the Provision of Adaptability and Competence Training

I M P A C T - Integrating Migrants through the Provision of Adaptability and Competence Training. Advising third-country nationals - A training resource for EU Employment and Careers Services Ms Ljaja Sterland, NIACE, UK. The Impact Project is part-funded by the European Integration Fund.

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I M P A C T - Integrating Migrants through the Provision of Adaptability and Competence Training

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  1. I M P A C T -Integrating Migrants through the Provision of Adaptability and Competence Training Advising third-country nationals - A training resource for EU Employment and Careers Services Ms Ljaja Sterland, NIACE, UK The Impact Project is part-funded by the European Integration Fund

  2. IMPACT (2008-2010) context Employers’ reliance on migrant workers – EU and Third Country Nationals Low employment / High underemployment rates of migrants in the EU Poor recognition of skills and qualifications Little access to services and systems/Varying quality of services and systems Ongoing need for skilled labour

  3. Context ASSET UK (2002-2005) http://archive.niace.org.uk/projects/ASSET-UK/Default.htm or http://www.rose.nhs.uk/SiteCollectionDocuments/assetman_1_.pdf Progress GB (2005-2008) http://archive.niace.org.uk/Research/ASR/Projects/Progress-GB.htm IMPACT (2008-2010) http://www.niace.org.uk/current-work/impact

  4. IMPACT (2008-2010)– the partners Transnational co-operation Partners Austria – Beratungszentrum Germany – Tür an Tür Italy – Euroqualità Netherlands – City of Groningen UK – NIACE

  5. IMPACT - objectives To work with: Local authorities Mainstream employment services To develop: Methods to recognise and validate skills and qualifications To promote: Social and vocational integration of migrants

  6. IMPACT – 5 main activities 1.Research - to establish thenumbers, characteristics, including the employment situation, of third-country nationals in the five localities. 2.Activities to: • promote the project by engaging with key local stakeholders to share their experiences of the issues; • recruit employment advisors to take part in the project (100); and • recruit migrants who were third-country nationals to take part in the project (250). 3. Using their expertise, partners worked with employment advisors and migrants to demonstrate skills audit and skills validation methods. 4. Training programmes for staff involved in employment support were developed and piloted in each country. 5. A training resource for use in EU countries was developed bringing together experiences and case studies from the five localities.

  7. Work with managers and practitioners in employment services Aims of training: • To develop a greater awareness of the definition and circumstances of third-country nationals. • To consider the education, training and employment advice needs of third-country nationals. • To consider some helpful approaches we can use to meet the education, training and employment advice needs of third-country nationals.

  8. Work with managers and practitioners in employment services Approach: • Group training sessions for practitioners and 1: 1 demonstration • Ongoing support (over the telephone, team meetings) • Evaluation of outcomes/experience • Produce a draft resource toolkit for the training • Pilot/evaluate in group training sessions • Finalise resource toolkit for the training

  9. IMPACT – the toolkit • Awareness of the needs of third country nationals • Intercultural competence • Approaches to learning and employment • Awareness of skills and qualifications gained in other countries and their assessment (mapping/recording of education and work history; qualifications assessment/validation; skills assessment-tests and workplace activities; skills gaps; action plan)

  10. Outcomes for staff from Employment and Advice Agencies • Gained understanding of the skills assessment methods • How to explore competences of clients • More intercultural understanding and skills • When/how to make appropriate referrals to other agencies • How to create an atmosphere of trust when advising TCNs

  11. Other outcomes • In Leicester the IMPACT training module is being used as part of the induction for all new staff working in the Multicultural Access Centres and as part of Continuous Professional Development for existing staff. • Increase in allocation of time that advisers can spend with clients with complex needs • In Bavaria, ‘Future Workshops’ have been held with Employment Advisers and Clients. • In Groningen, reorganisation of the Employment Service towards more integrated model

  12. Feedback from Employment Advisers attending piloting of the resource • Highlights the complexity of eligibility and individual circumstances and barriers • Need for up to date and accessible information • Need for training to introduce the resource so that it can be used more effectively • A buy-in from service managers to secure resources – time with clients., funding (e.g. for interpreting/qualifications translations, assessment

  13. Ljaja SterlandNIACE Associate ljaja@btinternet.com The Impact Project is part-funded by the European Integration Fund

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