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Information Technology Branch

Information Technology Branch. Corporate Services Department. IT Planning Integration Project. Presented January, 2004. The Project Goals. Understanding our client's needs and priorities

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Information Technology Branch

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  1. Information Technology Branch Corporate Services Department IT Planning Integration Project Presented January, 2004

  2. The Project Goals • Understanding our client's needs and priorities • Provide a forum for client departments to discuss their business needs and priorities for the next three years • Strategic direction & strategies • Provide our client departments with strategic direction and strategies for technology which align with their business needs and priorities for the next three years • Early involvement in our client’s initiatives so we can • meet their needs more efficiently Information Technology Branch

  3. Department Strategic Directions Idea Integrated IT Planning Model 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Corporate Business Plan Corporate Capital Planning Process Corporate Departments Department Business Planning IT Forum B Project Prioritization IT Forum A Discovery Phase IT Strategic Plan IT Forum C Decision Review and Impact Assessment IT Branch Information Technology Branch

  4. Forum “A” - Discovery Phase Information Technology Branch

  5. Forum “A” – Discovery Phase A Multi-step Process: • One-on-one meetings with the General Managers, CIO and IT Business Partner to explore business vision • Business Technology “Theme” workshops • Technology Direction and Trends (Theme Leader) • City IT Strategy (Theme Leader) • City Funded and planned projects (Business Owners, All) • Questions and Discussion (All) • Follow-up and review of known business IT initiatives in the LRFP and CPP (Business Partners & Business Owners) • Preparation of “Value Assessments” for the Economic Benefits Registry Information Technology Branch

  6. Themes Mobility E-Learning Collaboration E-Business Spatial Data Information Technology Branch

  7. Planning Radar Early-Stage Thinking LRFP-Listed Initiatives IT Business Council Approved Corporate Initiatives Planning and Development SMT Approved(Active Projects) Smart Cards HR Upgrade Corporate Services Transportation and Streets Community Services Asset Mgt. & Public Works Emergency Response E-Learning Information Technology Branch

  8. Forum “A” – Discovery Phase cont. The Outcomes: • Clients have insight and influence over IT strategic direction • Helps clients to see new opportunities to use/exploit technology • Holistic view and alignment of COE and IT business priorities • Identification of technology impacts • Identification of new technology themes Information Technology Branch

  9. Forum “B” - Prioritization Phase Information Technology Branch

  10. Forum “B” – Prioritization Phase The Process: • Business Council workshop in June • Initiatives document in Economic Benefits Registry • Assess the strategic alignment and risks • Recommend priorities into CPP Process The Outcomes: • COE IT investments prioritized and aligned with key business priorities • Business priorities supported by IT investments Information Technology Branch

  11. Forum “C” – Corporate Technology Planning Phase The Process: • Align business and IT initiatives with technical vision • Update corporate technology vision and strategy • Formal communication of technology plans The Outcomes: • IT Initiatives incorporated into the Business Plan with business initiatives • IT Branch Plan will be aligned with the Business Plan • Updated corporate technology strategic vision • Early warning for future technical spending Information Technology Branch

  12. Next Steps Actively communicate with departments Prepare for Forum A Theme Workshops • Finalize which themes to include in the process • Confirm theme leaders • Solicit workshop participation • Schedule and host workshops Information Technology Branch

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