Objectives

2. Objectives Unit 1a Teamwork You will be able to

3. Unit 1a Teamwork Vocabulary Preparation Speaking---Assessing Teams Reading 1 “No longer Poles apart” Exercises Reading 2 “Arranging a course” Speaking Practice

4. Vocabulary Preparation work towards a common objective share information different points of view (be) under pressure toiletries major brand sales department sales staff company culture expatriate management consultant managerial skills 朝同一个目标 共享信息 不同的观点 有压力 化妆品厂，清洁、化妆品公司 主导品牌 销售部门 销售人员 公司文化 旅居海外的(a.); 侨民（n.） 管理顾问 管理技能 4

5. Vocabulary Preparation creative thinking team building effective management style a survival course food and accommodation profile board game simulation marketing mania go for profit behind schedule stick to the schedule 创新技能 团队建设 有效的管理方式 生存技巧培训课程 食宿 简介，小传，概况 董事会（管理层）竞赛游戏 模拟训练 营销激情 追求利润 进度落后计划 严格按照计划进行 5

6. Speaking Assessing Teams 2. Do you work in a good team? Explain why/why not? 1. What makes a good team? 3. What is important when assessing a good team? Cooperation Leadership Contribution

8. Reference to the Questions Requirements for successful teamwork: • the members work towards a common objective • they discuss roles and allocate them to team members • they co-operate fully with each other • they help individuals develop within the team • the members trust each other • everyone makes an equal contribution to the team • the members share information effectively within the team • they listen to different points of view • they talk openly and honestly within the team • when people are under pressure, others offer help. 8

9. 参考词汇和表达 co-operative 齐心协力的 have communication problems 交流有困难 attach importance to team building 重视团队建设 develop team work 开拓团队协作 an effective team 精锐的团队 a high-performance unit 高效的团队 exchange of views 交流看法 emphasize team spirit 强调团队精神 share the same value 具有相同的价值观 collective efforts 共同的努力 9

10. Quick Team Building Games • Team Building, Sales Exercise • Icebreaker, Creativity Exercise • Communication Exercise • Icebreaker, Energiser • Coin Logo

11. Question: How Cussons improved teamwork at its Polish subsidiary and what benefits it brought? Suggested answer: Structure of the article: a brief introduction to the company problems solutions to the problems results of the programmes Reading 1 “No longer Poles apart” 11

12. Suggested answer: Cussons brought in three expatriate managers to work closely with the local sales staff in project teams. They also brought in senior management consultant who organised two one-week courses, working on team-building and developing creative thinking. Cussons has seen financial benefits, reporting savings of £ 200,000 from the first course and expected savings of £ 700,000 from the second. The courses have also allowed the participants to measure progress against targets set on the course and have made people excited about their jobs. Reading 1 “No longer Poles apart” 12

13. 1 When Peter Welch, president of Cussons Polska and Uroda SA, arrived at Cusson’s newly acquired factory in Poland in 1993, he discovered that the concept of teamwork didn’t exist. ‘The guy who ran it before had a queue of people outside his office waiting for decisions on everything from taking a day’s holiday to major investments. All decisions were made by one man.’ Cussons entered Poland by taking overa manufacturer of cleaning products in Wroclaw. Two years later they bought Warsaw-based Uroda toiletries. Turnover increased at Wroclaw from £11m to £ 50m and the smaller Uroda quickly grew into a £ 22 m business. Both businessesare now major brands in Poland and export to other eastern European markets. Reading 1 “No longer Poles apart” 13

14. 2 But in spite ofthese successes, it is still hard to develop new approaches.‘The company culture here is the result of fifty years of regulation and control.’explains Welch. ‘ It’s not easy to get people to take on responsibility and be accountablewhen things go wrong. The sales department used to be a guy next to the phone waiting for it to ring.’ Reading 1 “No longer Poles apart” 14

15. 3 To help solve these problems, Cussons brought inthree expatriate managers to work closely with the local sales staff in project teams. They also brought in senior Coverdale management consultant keith Edmonds to work on the team’s managerial skills and improve communication within the team. Edmonds held two one-week programmes, working on team-building and developing creative thinking. Reading 1 “No longer Poles apart” 15

16. 4 ‘The imaginative ideas participants came up withwere extraordinary electric.’ He describes the programmes as helping people recognize that there is a rang of effective management styles. ‘We wanted to throw new light on old problems. The participants responded very positively. In one task they were given £ 500 and told to make as much profit with it as possible. ‘They came up with amazing ideas,’ says Edmonds. ‘They put on discos. They went to the Czech border, bought products and then sold them at a profit.’ Reading 1 “No longer Poles apart” 16

17. 5 Welch believes the programmes were excellent at ‘getting people excited about their jobs’. But he warns, ‘we need to ensure that what happens on the programmes happen back in the workplace’. The results, however, are already very positive. ‘The two programmes cost us about £ 40,000 in total, including food and accommodation, but the returns we are getting from them are huge. We saved about £ 200,000 from the first programme and we are expecting savings of around £ 700,000 from the second one.’ Reading 1 “No longer Poles apart” 17

18. 6The programmes also form the basis of monthly reviews, in which progress is measured againsttargets set in the programmes. ‘You can see the results improving each month. I’m very pleased with the way it hasworked out,’ says Welch. Reading 1 “No longer Poles apart” 18

19. Parag 1 Uroda SA: 乌诺达股份有限公司。SA是法语，有时也写成 S / A或S.A.。意思是“股份有限公司” 。 acquire 收购：to become the owner of; to buy; to get the possession of acquire原来的意思是“获得”，“占有”。在商务英语中，它的意思是“收购”。 Text Study 19

20. Parag 1 take over　收购，接管，接受，to accept responsibility for，接受某种责任。比如，He took over my debts. 他接收了我的债务。take over也有控制的意思，to gain control of.：to take over a company接管一家公司，控制了一家公司。 toiletry多用复数形式，加复数变成toiletries，意思是化妆品，比如牙膏（toothpaste），梳子（comb），香水（perfume ），在文章中指生产这类产品的工厂。 Text Study 20

21. Parag 1 a £ 22 m business　一个营业额为2200万英镑的企业。business 做可数名词时，表示“工商企业，商行，公司”，和 firm, company的意思一样。例如：The majority of small businesses go broke within the first twenty-four months. 在最初两年里，大部分小公司都破产了。 Text Study 21

22. Parag 2 take on responsibility　承担责任 be accountable (to sb for sth)　就某事情对某人负有责任。 take on 还可以和work搭配。例如：The doctor says that Jim should take on much less heavy work.医生说吉姆应该少承担一些繁重的工作。另外be accountable (to sb for sth)这个短语，也可以说成 be held accountable for，比如：They should be held accountable for their acts.他们应该对自己的行动负责。但我们也应当对自己的行动负责 we should be held accountable for our acts. Text Study 22

23. Parag 3 bring in 有“接纳，使某人任职”的意思。比如： He was brought in last year as the direct manager.他去年正式出任总经理。 expatriate / eks5pAtrieit/ a. /n. 是指那些已经移居海外，定居海外或已经放弃原国籍的人。如： an expatriate worker I was in Spain for over a year, but most of my friends were expatriates. Text Study 23

24. Parag 3 work on sth 致力于某件事情 work on managerial skills　致力于管理技能，我们来看看Google的招聘广告就用到了work on这个词， We're looking for exceptional people who love to work on innovative products and believe passionately in our mission: to organize the world's information and make it universally accessible and useful.我们在寻求那些杰出的人，那些致力于创新产品，而且强烈认同我们使命的人：组织全世界的信息，让它们变得有用，而且让全世界的人都可以接触到它们. Text Study 24

25. Parag 4 come up with ideas想出主意 He came up with a really elegant solution to our problem.他给我们的问题想出了一个很棒的解决方案。 electric / i5lektrik/令人激动的，和exciting, thrilling 是同义词。比如 an electric performance. 刺激的表演。 throw /cast new light on…（给弄清楚…）提供线索，情况 The new facts throw some light on the matter. 新的事实给弄清楚这事情提供了线索。 put on discos:表演迪斯科。put on 表演 类似的搭配有：put on a concert 举行音乐会。 Text Study 25

26. Parag 5 returns是“盈利”，“收益”的意思，商务英语中，return多数情况下用复数。比如：business returns 营业收入；small profits and quick returns 薄利多销；companies seek higher returns by investing in other corporations 一些公司通过向其它股份公司投资谋求更高的利润。 注意：returns 在商务英语中还可以理解为“退货”的意思，此时只能用复数的形式:He began working on his salesman samples, sorting out broken packages and returns. 他开始整理那些推销货样，把包装破损的和退回来的捡出来。 注意,不要把returns与文章开头部分中的turnover（营业额，成交量the amount of business transacted during a given period of time）混淆起来。 Text Study 26

27. Parag 6 to measure sb./sth against sb./sth = to judge sb./sth by comparing them with another person or thing: 比较，衡量 Eg: Bridget did not think she had to measure herself against some ideal standard. The contribution of the turnpikes must be measured not against the prescriptions of later ages but against the possibilities of their own. Text Study 27

28. Exercises 1. Using the information in the article, complete each sentence with a phrase from the list. 1) When Peter Welch visited the new factory he found one man… 2) Cussons tried to deal with the problems at Uroda by… 3) The programme succeeded in… 4) It is possible to see the programmes … D C B F Key A. waiting for a decision about holiday B. making people enthusiastic about work C. setting up training course D. taking responsibility for everything E. organizing amazing discos F. contributing to improved profits G. employing foreign sales staff 28

29. Keys to Exercises 1) When Peter Welch visited the new factory he found one man taking responsibility for everything. 2) Cussons tried to deal with the problems at Uroda by setting up training course 3) The programme succeeded in making people enthusiastic about work. 4) It is possible to see the programmes contributing to improved profits. 29

30. Exercises 2. Match the following verbs, proposition and nouns from the article. Then use the phrase to describe what happened at Cussons in Poland. 1)wait decisions 2)take in ideas 3)bring for a consultant 4)work on discos 5)come up with responsibility 6)put managerial skills Key 1) wait for decisions 2) take on responsibility 3) bring in a consultant 4) work on managerial skills 5) come up with ideas 6) put on discos 30

31. Read the fax and answer the questions. • How many people will be in the sales team? • Where and when are they going to meet? • What are the objectives of the meeting? • When does Tome want an answer? Key 1 5 2 London in the week of 9 February 3 To build the team and agree on objectives, roles and schedules for the launch. They also need to discuss communication. 4 asap (as soon as possible) Reading 2 Arranging a course 31

32. Useful expressions for making arrangements Suggesting times and dates • How about/ What about the following week? • Shall we say 8 March? Asking for suggestions • When would suit you? • Did you have a time/place in mind? Saying we are unavailable • I’m afraid I’m busy then. • I’m sorry but I can’t make it then. Using the present continuous for talking about fixed arrangements They’re working on another project until 12 February. 32 补充 听力

33. Speaking Practice Work in pairs (SB-P10) • ② Student A: Look at the Activity sheet on P145 • Student B: Look at the Activity sheet on P150 • ③ Look at the ads for the team-building courses on SB-P10. • Which of the courses would be the best for the Carmichael • team? • How would it benefit the five team members and the project? 33

34. Homework Report 34

35. Bye-bye! Bye ! 35