Language Services Framework Agreement - RM1092 Industry Boot Camp June 2014

1. Language Services Framework Agreement - RM1092Industry Boot CampJune 2014

2. Agenda • Introductions • Objectives • Overview of CCS • What do We do? • Language Services Mission • Scope and Proposed Structure • Rationale • Key Contract Terms • The Tender Process • ITT Overview • Provisional Timescales • Things you can do now… • Tenders Electronic Daily (TED) • CCS eSourcing Suite • Responding to the Tender… • Useful Links • Q & A Language Services Framework Industry Boot Camp

3. Objectives • Purpose • To explain scope and technical requirements to potential providers • Provide an outline of the procurement process & timescales • Objectives • To gain potential provider awareness, engagement and opinion • To understand risks and issues • To shape requirement based on industry feedback • To inform the procurement strategy • Deliverables • Industry will be informed and prepared to respond to OJEU Advert & Tender Language Services Framework Industry Boot Camp

4. Overview of CCS • CCS combines into one organisation, Government Procurement Service (GPS), the commercial function of the Cabinet Office, and common goods/services procured by departments • Act on behalf of the Crown to drive further savings for the taxpayer and to improve quality of commercial and procurement activity across the public sector • Integrated procurement service forGovernmentand the UK public sector, includingHealth, Local Government, Devolved Administrations, Education, andNot for Profit organisations • Executive agency of the Cabinet Office operating as a Trading Fund set up under the Government Trading Funds Act 1973 Language Services Framework Industry Boot Camp

5. What do We do? • Deliver Procurement Services for UK public sector • Provision of Frameworks across 11 categories • Offer variety of approaches for end to end procurement aggregation • In 2012/13 managed £12bn of public sector spend, delivering savings of £3.8bn, which is forecast to grow to £22bn by Q4 2016/17 • Over 14,500 customers across 1,400 organisations • Goods/Services delivered by >2,600 suppliers, of whom >50% are SMEs • Fully UK Public Procurement Regulations and EU-compliant agreements • Centralisation, Standardisation & Aggregation Language Services Framework Industry Boot Camp

6. Language Services Mission • “To ensure effective commercial mechanisms are in place to support Public Sector organisations in their business, ethical and legal obligations to provide access to language services, so that their requirements are delivered to the right quality, for an appropriate price and in an efficient and cost effective way”. Language Services Framework Industry Boot Camp

7. Scope & Proposed Structure Language Services Framework Industry Boot Camp

8. Rationale • Following consultation with key stakeholders. • In designing the lot strategy a national and regional approach has been adopted to address the needs of Central Government Departments and the WPS; this will ensure that the model is capable of enabling the delivery of sufficient capacity through access to a wider pool of qualified and competent interpreters to deal with the increasing and varied volume of demand. • The regional approach addresses the customers localised agenda and given the nature and requirement for face to face services this is more effective and cost efficient. • For the first time customers will have the opportunity to bring together all services under a single MSP who will be responsible for supplying end to end language service solutions. The service will include a consultation to assess the current position and advice on how to develop an appropriate strategy and policy to maximise quality and savings in service delivery. Language Services Framework Industry Boot Camp

9. Key Contract Terms • CCS Language Services framework representing best value for for UK public sector • Contracting Bodies, acting on behalf of eligible customers, to have full access to Language Services framework Terms and Conditions • Accessed via call off agreement: • Direct Award • Further Competition • Management Fee of c. 0.5% of Spend for all Lots • Management Information and Reporting requirements, as part of a range of KPIs Language Services Framework Industry Boot Camp

10. The Tender Language Services Framework Industry Boot Camp

11. Tender Process • Follows UK Public Procurement Regulations for tender procedures • Open procedure • Issue of PIN (Prior Information Notice) • eTendering via CCS eSourcing system • OJEU Contract Notice and Formal Tender issue • Communication channelled through CCS eSourcing system Language Services Framework Industry Boot Camp

12. ITT Overview Language Services Framework Industry Boot Camp

13. Provisional Timescales • OJEU issued – August/September 2014 • Tender Publication - • Tender return date - • Evaluation period - • Mandatory standstill start date - • Framework go live date – December 2014 Language Services Framework Industry Boot Camp

14. Things you can do now... • Register with Contracts Finder and Tenders Electronic Daily (TED) for alerts relevant to your business area • Monitor Contracts Finder and Tenders Electronic Daily (TED) for alerts to the relevant opportunity • Register on CCS eSourcing tool using DUNS number • Familiarise yourself with eSourcing in advance of tender (use Guidance docs) • Participate in eSourcing Training Supplier Webinars (use schedule of webinars) • Monitor CCS Procurement Pipeline pages for more information (CCS website) Language Services Framework Industry Boot Camp

15. Tenders Electronic Daily (TED) Search Options Register Language Services Framework Industry Boot Camp

16. CCS eSourcing Suite Information required to register Log-in / Register Link to guidance document Language Services Framework Industry Boot Camp

17. CCS eSourcing Suite Log-in Register for portal Forgot log-in details Language Services Framework Industry Boot Camp

18. Responding to the tender… • Access the tender on CCS eSourcing tool • Thoroughly review all tender documentation including Invitation to Tender (ITT), Terms and Conditions, Evaluation Criteria and Guidance for use of eSourcing tool • Ensure all communication is via the eSourcing tool • Key Contacts: • Crown Commercial Service Customer Service: • Email: supplier@ccs.gsi.gov.uk Tel: 0345 010 3503 • Crown Commercial Service eSourcing tool: • Email: eEnablement@ccs.gsi.gov.uk Language Services Framework Industry Boot Camp

19. Useful links • CCS website: • http://ccs.cabinetoffice.gov.uk/ • I am a Supplier Section on CCS website: • http://ccs.cabinetoffice.gov.uk/i-am-supplier • CCS eSourcing Suite (training and registration): • https://gpsesourcing.cabinetoffice.gov.uk/sso/jsp/login.jsp • Tenders Electronic Daily: • http://ted.europa.eu/TED/main/HomePage.do • Tendering for Public Sector Contracts • https://www.gov.uk/tendering-for-public-sector-contracts/searching-for-public-sector-contracts Language Services Framework Industry Boot Camp

20. Language Services Framework Industry Boot Camp