1. Turnover Ross Tripp Workforce Planning Manager

2. What is Turnover? • A measure of separations from an employing organization • Separations consist of resignations, retirements, discharges, reductions-in-force, deaths, interagency transfers • Expressed as turnover rate • Calculated during a fiscal year or calendar year

3. Reporting of Turnover • Provide turnover analysis for the following: • OPM Annual Report • OPM Annual Compensation Report • GRDA Report • Merit and Non-merit agencies

4. Types of Turnover • Four types of turnover: Voluntary, Involuntary, Functional, Dysfunctional • Voluntary turnover consists of employees exercising their free choice to leave • Involuntary turnover consists of separations where an employee unwilling leaves. • Functional turnover is when low performing employees leave • Dysfunctional turnover is when high performing employees leave

5. Calculating Turnover • Turnover rates are calculated by dividing the number of separations that occur in a given year by the total number of employees at the beginning of the year. • Rates are calculated for both classified and unclassified • Calculate turnover rates with the proper employee population • Benchmark Turnover Rates

6. The benefits of Turnover Analysis • Allows organizations to see what type of attrition is occurring • Analyze the different levels of attrition • Determine relationships of turnover with the employee and the agency. • Target workforce planning strategies to areas affected by attrition

7. Turnover Examples

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9. Turnover Examples

10. Exit Interview Surveys • Instruments that identify reasons why an employee left an organization • Help document causes of turnover that hard numbers can’t • Used more for voluntary turnover than for involuntary turnover • Results can be linked to other relevant data (e.g. turnover statistics, attitude surveys,

11. Exit Interview Surveys • Questions can be broken down in various categories: • Reasons for exiting an organization • Training • Work Environment • Supervision • Compensation • Characteristics of the job

12. State of Oklahoma Exit Interview Survey • Implemented by OPM • Document causes of voluntary turnover at state agencies • Implemented online with security measures (username and password) • Agency HR shops will deploy survey instrument to exiting employees • OPM will provide turnover analysis of results for agencies