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CHAPTER 6

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CHAPTER 6. Networks. Types Network Applications. Discovery Communications Collaboration Web services. Discovery. Search engines Metasearch engines Discovery of material in foreign languages Portals. Commercial Portal (example). Affinity Portal (example).

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CHAPTER 6

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  1. CHAPTER 6 Networks

  2. Types Network Applications • Discovery • Communications • Collaboration • Web services

  3. Discovery Search engines Metasearch engines Discovery of material in foreign languages Portals

  4. Commercial Portal (example)

  5. Affinity Portal (example)

  6. Corporate Portal (example)

  7. Corporate Portal (example)

  8. Industrywide Portal (example)

  9. Communication • Electronic mail (e-mail) • Web-based call centers (customer call center) • Electronic chat room/Instant Messaging • Voice • Unified

  10. Call Centers Call Center in India Call Center in the United States

  11. Voice Communication Two examples of Internet telephony (VoIP) Skype Vonage

  12. Unified Communications

  13. Collaboration • Virtual collaboration • Workflow technologies • Teleconferencing • Videoconference • Web conferencing • Real-time collaboration tools

  14. Software products supporting collaboration Microsoft Sharepoint Microsoft Groove IBM Lotus Quickr

  15. Telepresence Systems

  16. E-Learning and Distance Learning • E-Learning • Distance learning • Benefits? • Drawbacks?

  17. Telecommuting • Telecommuting allows workers to work anytime and anyplace. • Benefits? • Drawbacks?

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