Careers in Information, Communication and Technology

1. Careers in Information, Communication and Technology Presented by:Terri Raftery, Ericsson

2. Outline • Personal background • Company background • Industry overview • Employment opportunities • Skills & salary information • Future of the industry

3. Terri Raftery Resourcing Manager WELCOME TO A WORLD OF OPPORTUNITY

4. Ericsson at a Glance We are market leaders in providing telecommunications equipment and related services to mobile and fixed network operators around the world. • Established for over 130 years • Built networks in over175 countries • 22,000 telecoms patents • 64,000 staff • 17,000 dedicated R&D personnel – Є2.7bn investment

5. Ericsson in Ireland • Presence in Ireland since 1957 • Currently employing approx 1700 employees in 3 areas: • Professional Services Organisation • R&D (Athlone and Dublin) • Market Unit

6. Ericsson Ireland – Our People Commitment Investing in training & competence development High performance culture Diverse career opportunities An inclusive working environment Open and strong communication

7. Job Roles Integration and verification of Ericsson products within our customers’ systems; troubleshooting and finding creative solutions to complex problems. Dealing directly with our high profile customers; delivering training or presenting a new business opportunity. Software design, test or implementation to improve and enhance our products. WELCOME TO A WORLD OF OPPORTUNITY

8. Industry Overview • The ICT Sector employs over 80,000 people. • Turnover in the ICT sector is almost €53 billion – one-fifth the total turnover in industry and services. • There are over 200 foreign owned ICT companies in Ireland. 8 out of the top 10 ICT companies have a substantial base in Ireland. • The indigenous software sector employs 15,000 people in approx 660 companies.

9. Knowledge Economy Today !

10. Employment Opportunities • Typically people employed in the ICT sector are graduates from the following areas: • Electronic Engineering • Computer Science • Computer Engineering • Software Engineering • Information Technology • Level 8 qualification is ideally required for a lot of the roles.

11. What is Computer & SW Engineering? • http://www.steps.ie/Docs/CompSoft.pdf Computer & software engineering is the inventive and creative application of engineering expertise to the design and development of hardware and software computer systems. These systems play a major role in every aspect of our lives from entertainment and communications to healthcare and transport. Mobile phones, MP3 players and computerised cars are all developments which were realised by the ingenuity of computer & software engineers.

12. What is Electronic Engineering? • http://www.steps.ie/Docs/Electronic.pdf Electronic engineering is a rapidly advancing profession and is the driving force behind the development of the world’s information technology. Electronic engineers create, design and develop everyday devices like the mobile phone, portable music devices and computers. Electronic engineering offers a broad range of exciting career challenges including producing new innovations and developments in telecommunications, robotics, computing hardware and power and electrical equipment.

13. Skills & Salary Information • As well as the technical skills the following skills are also required: • Excellent communication skills • Ability to work independently • Problem solving • Teamwork • Starting salaries vary from about €27,000 - €32,000.

14. The power to make a difference • To attract some teenagers into the ICT sector we need to give them insight on how technology can make a difference, some examples: • Computers & Medicine (Electronic medical records and prescriptions, improved MRI machines). • Camera phones can allow deaf people to communicate with sign language. • Improved communications help relief efforts in disaster situations.

15. Future of the Industry • Skills shortage!