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2013 Renewal Bulletins

2013 Renewal Bulletins. Andrew Roos April 2 nd , 2013. Grandfathered Plans Creditable Coverage disclosure for Rx benefits Summary Benefits of Coverage Retail Vaccines Woman’s Preventive Services.

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2013 Renewal Bulletins

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  1. 2013 Renewal Bulletins Andrew Roos April 2nd, 2013

  2. Grandfathered PlansCreditable Coverage disclosure for Rx benefitsSummary Benefits of CoverageRetail VaccinesWoman’s Preventive Services

  3. Affordable Care Act (ACA) AssessmentsMember ID cards available onlineChanges to Plan #860/865 IRS-SSA-CMS Data match

  4. Online care anywhere

  5. “ If your access to health care involves your leaving work and driving somewhere and parking and waiting for a long time, that's not going to promote healthiness. Larry Page CEO, Google Inc. Source: Lahinsky, A. (2012, February 6). Larry Page: Google Should be Like a Family. Fortune Magazine. 165, 98-99. ”

  6. INTRODUCING ONLINE CARE ANYWHERE

  7. ONE-CLICK ONLINE ACCESS

  8. INSTANT, LIVE INTERACTIONS

  9. SIGN IN ANYTIME, FROM ANYWHERE

  10. VIRTUAL EMPLOYEE CLINICS • Convenient location(s) • Fully equipped to support Online Care Anywhere visits • for example, computer, webcam, phone, instructions, etc. • Secure and private environment

  11. QUALITY CARE FROM TRUSTED PROVIDERS

  12. Differentiators

  13. ONLINE CARE ANYWHERE AT A GLANCE • Most popular uses today • Sinusitis • Urinary tract infection (UTI) • Upper respiratory infections, bronchitis • Pharyngitis/laryngitis • Fever • 38 percent of conversations result in Rxs1 • Satisfaction ratings of 95 percent2 1 Blue Cross and Blue Shield of Minnesota data 2 Online Care for Employees: Case Study of Health Services Company, Mercer

  14. IN THEIR WORDS The benefits … were tremendous. I was able to work a full day, attend my graduate class, and see a physician without missing a beat. - Online Care Anywhere Patient We had a great doctor to talk to. He was able to give us something to help Jack through the night…this saved us from driving to the clinic. - Online Care Anywhere Patient Love it!  It was so convenient and it was great to be able to see the doctor online working with me. - Online Care Anywhere Patient

  15. PROVEN IMPACT (MERCER STUDY) Satisfaction exceeds 90 percent Employees value convenience, time savings and cost savings “I am very impressed and will continue to recommend this service to friends, family, and co-workers.”  90 percent saved time 48% saved 1-3 hours; 26% more than 3 hours “I will definitely use it again. I saved at least 3 hours by not going into the doctor - and a ton of cash!” 85 percent completely resolved their medical issue 85% would have used more expensive care settings “I was able to get things taken care of in less than 10 minutes.” Estimated net benefit to one employer of $353 per Online Care Anywhere visit* * Your results will vary based on your company profile Source: Blue Cross and Blue Shield of Minnesota data. All other data sourced from Mercer report.

  16. BOTTOM LINE HAPPIER Higher employee satisfaction from convenience, access and affordability HEALTHIER Employee health needs are addressed quickly and effectively2 REDUCED ABSENTEEISM Identifying illnesses earlier reduces time away from work LOWER MEDICAL COSTS Avoid unnecessary ER, specialist visits while encouraging preventive health 2 Online Care for Employees: Case Study of Health Services Company, Mercer

  17. Online care anywhereenrollment

  18. Navigate to www.OnlineCareAnywhere.com and click on Enroll Now!

  19. Enter your data Read and accept the terms of use Enter the characters from the image and click Finish

  20. Click Finish to proceed to your account

  21. Online care anywhereadding dependents TO YOUR ACCOUNT NOTE: Anyone over the age of 18 requires their own Online Care Anywhere account

  22. Click on My Account

  23. Click on Edit Profile

  24. In the Dependents section, click on Add

  25. Enter the required data and click Add

  26. Continue to add dependents until all are listed Enter your initials and click Save SE

  27. Upon future logins you will be asked to select who the patient will be

  28. Online care anywhereEntering your Health History NOTE: We recommend doing this both in your account and within your dependent accounts

  29. Select My Health Record under My Health

  30. Select Add in the category that you wish to add details NOTE: Medications and Allergies are the two most important fields to prevent receiving an Rx that interacts badly with your meds or allergies

  31. Select the Medication Type

  32. Enter the first few letters of the item being searched for and click Search

  33. Highlight the appropriate medication, indicate if it is currently being used and click Add NOTE: This information is never shared with your employer

  34. Once all medications are added, click Done and repeat these step in the other relevant categories NOTE: It is advised that you complete a Health History for each of your dependent accounts

  35. Log Out Log back in and select a dependent account to add your children’s health history

  36. Online care anywhereHAVING A VISIT

  37. From your Home page, determine which provider you would like to speak to and click Connect NOTE: If a provider is Seeing a Patient versus Available Now, you will experience a longer wait time

  38. Adding a pharmacy is key to a successful Rx transaction, please do not skip this optional step Complete the provider’s pre-visit questions. This will equip them to make the best use of your time

  39. Click on Enter Coupon Code

  40. COUPON Enter Coupon Code XXXXXXX and click Apply

  41. COUPON Determine if you want to share your Health Summary with your provider (recommended) Certify your location Enter your initials and click Connect

  42. You will enter the provider waiting room while the doctor reviews your answers and Health Summary

  43. Conversation duration is 10 minutes (Doctor can extend 3 – 5 minutes) 10:00 Enable your web-cam by clicking Allow NOTE: You WILL NOT be recorded NOTE: You do not need a web-cam. Subsequent slides will identify using the phone and chat options

  44. ADDING THE PHONE OPTION If you do not have a web-cam or otherwise wish to enable the phone, alert the doctor to this by sending a chat message Click on the Enable Phone button

  45. ADDING THE PHONE OPTION Enter the number for the phone you will be using and click Save

  46. ADDING THE PHONE OPTION Once the Provider is available click Call Now Your phone will ring and you will be asked to enter you Phone Pin, then you will be connected to the doctor

  47. When you are ready to end the visit with the doctor, click End Conversation

  48. Click End Conversation to confirm that you are done

  49. Rate your experience and click End Conversation

  50. Click on My History under My Health if you wish to see a detailed report of your Online Care Anywhere visit

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