GIFTA Frequently Asked Questions

1. GIFTA Frequently Asked Questions Get with the help of our FAQs and find out everything you need to know about sending digital and corporate gift cards to your loved ones, friends and family. Read our gift card FAQs for any question regarding gift cards or contact our customer support team for information about delivery, payment & more. Frequently Asked Questions How do I send a gift card online? Sending a gift card online takes just a few seconds! Here’s how: 1.Sending a gift card online takes just a few seconds! Here’s how: 2.Enter the recipient’s details 3.Choose to send now or schedule the gift card to be sent at a later date 4.Write a personalised message to the recipient 5.Checkout with our secure payment methods Buy a gift card online here. How do I save my gift card? Saving a gift cardis easy! Click ’redeem’ in your email, or tap the link sent via text message from GIFTA. You will then receive a 6-digit code via text message for verification. There are then 3 ways to save your gift card: 1.Follow the prompts to save to your Apple or Google Wallet 2.Download the GIFTA app and register your details to have your gift card appear in the GIFTA wallet 3.Download as a PDF to save and print

2. How can I redeem my gift card? You can redeem your digital gift card in-store by simply scanning the barcode, or online using the unique card number shown on your gift card. What is a GIFTA card? At GIFTA you can buy digital gift cards, corporate gift cards and send them via email to your loved ones in Australia. A GIFTA card holds endless possibilities and is the perfect gift for anyone! It gives the recipient the freedom to swap it with one or more partnered brands of their choice. When receiving a GIFTA card, the recipient will be redirected online to browse and choose from over 100 brands. How do I swap my GIFTA card? Click ’redeem’ in your email, or tap the link sent via text message from GIFTA. You will then receive a 6- digit code via text message for verification before being redirected online. You can choose to: 1.Swap your card value for a retailer card of equal value or, 2.Swap for multiple retailer cards up to your card value You can then confirm your order to receive your new gift card/s. How do I place a corporate order? We'd love to help you with this! Get in touch here and a member of our team will reach out to you. What are the available payment methods? We accept MasterCard, Visa, Discover and American Express as payment methods. Can I purchase a physical gift card? All of our gift cards are received electronically via email and text message. If you would like a physical copy, you can download and save your gift card as a PDF to print. Does my gift card expire?

3. Expiration dates vary depending on the merchant. All gift cards are valid for at least 3 years. How can my business join GIFTA’s gift card platform? We'd love to get to know your business better! Please fill this enquiry form and a member from our team will reach out to you. I entered incorrect details when sending a gift card. If you’ve entered incorrect details when checking out such as an incorrect phone number or email, please send us a message hereand we’ll be in touch with you as soon as possible to rectify the mistake. Please include your gift card details so we can identify your purchase. Source: https://giftagiftcards.com.au/faq