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Effect of Behavior on Conflict Resolution

Effect of Behavior on Conflict Resolution. CLD1-7-ANR - PPT #2. For the following slides, respond whether behaviors are:. Positive Negative. 1. Stay calm. Positive. 2 . Make sarcastic comments. Negative. 3. Interrupt the person speaking. Negative.

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Effect of Behavior on Conflict Resolution

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  1. Effect of Behavior on Conflict Resolution CLD1-7-ANR - PPT #2

  2. For the following slides, respond whether behaviors are: • Positive • Negative

  3. 1. Stay calm. • Positive

  4. 2. Make sarcastic comments. • Negative

  5. 3. Interrupt the person speaking. • Negative

  6. 4. Focus on the problem, not the person. • Positive

  7. 5. Find a place and time to talk. • Positive

  8. 6. Fold your arms and stare at the ground. • Negative

  9. 7. Making eye-contact during the meeting. • Positive

  10. 8. Say, “you” said this ……….. • Negative

  11. 9. Listen more than you talk. • Positive

  12. 10. Don’t talk during the meeting, but check the clock. • Negative

  13. 11. Check your i-Phone often. • Negative

  14. 12. Turning your phone off during the meeting. • Positive

  15. 13. Texting during the meeting. • Negative

  16. 14. Maintain a positive attitude. • Positive

  17. 15. Use harsh and insulting language. • Negative

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