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Panasonic Communications CO.,LTD.
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Panasonic Communications CO.,LTD.

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  1. Communications Assistant (CA) V2.0 - CA Supervisor - - CA Operator Console - Panasonic Communications CO.,LTD.

  2. Support all CA mode with CA Server solution

  3. : MPR V3.0000 or later : MPR V3.0003 or later : MPR V2.01 or later KX-TDE100/TDE200 KX-TDE600 KX-NCP1000/NCP500 “ Support all CA mode with CA Server solution - 1 - CA V2.0 supports CA Supervisor mode with CA Server solution. - CA Operator Console is released officially from CA V2.0 : New item You need the following condition of MPR software to use CA Supervisor mode with CA Server.

  4. Support all CA mode with CA Server solution - 2 : New item *1) Up to 128 users *2) Up to 256 users CA Server allows you to install CA Supervisor up to 128 clients. - Server less - - CA Server - CA Server … … CA Supervisor Maximum 4 users CA Supervisor Maximum 128 users

  5. Support all CA mode with CA Server solution - 3 More than one CA Supervisor can monitor one ICD group. - CA Server - CA Server Ext. 401 Ext. 402 Ext. 403 Ext. 404 Ext. 405 Ext. 406 Supervisor A Supervisor B Supervisor C Supervisor D Supervisor E Supervisor F ICD Group 1 ICD Group 2 ICD Group 3 ICD Group 2 ICD Group 3 ICD Group 4 ICD Group 3 ICD Group 4 ICD Group 5 ICD Group 4 ICD Group 5 ICD Group 6 ICD Group 1 ICD Group 5 ICD Group 6 ICD Group 1 ICD Group 2 ICD Group 6

  6. Support all CA mode with CA Server solution - 4 You should make the setting for CA Supervisor from CA Web Manager. Click “User Profile“ the icon. Click “Edit“. Enable CA Supervisor Next Page

  7. Support all CA mode with CA Server solution - 5 You can select ICD Group for each CA Supervisor. - Ext. 401 Supervisor A - - Ext. 402 Supervisor B - Select ICD Group Select ICD Group - Ext. 403 Supervisor C - Select ICD Group Click “OK”

  8. Support all CA mode with CA Server solution - 6 CA Supervisor with CA Server can monitor the person whom the extension is talking with. - CA Server - CA V2.0 CA Server Talking... Checking the phone number. Ext. 401 Supervisor A Click!

  9. CA Operator Console Improved points from the beta version - Official release -

  10. Improved points from the beta version

  11. Call Park Screen is minimized

  12. Call Park Screen is minimized - 1 CA V2.0 Arriving Screen Arriving Screen Call Park Screen Call Park Screen can be minimized using the “Minimize/Maximize” button to occupy less of Arriving Screen.

  13. Transfer the call by “Drag & Drop”

  14. Transfer the call by “Drag & Drop” - 1 CA V2.0 CA user can transfer the call by the easy operation “Drag & Drop” into the contact list.

  15. Park the call by “Drag & Drop”

  16. Park the call by “Drag & Drop” - 1 CA V2.0 CA user can hold the call in the park area by “Drag & Drop” into Call Park Screen.

  17. Support the automatic unscreened transfer (the blind transfer)

  18. Support the automatic unscreened transfer - 1 Normal operation Without the consultation Transfer Talking CA user needs to press “Hang up” button in order to complete the unscreened transfer. 404 403 Operator Console Calling Ext.403…

  19. Support the automatic unscreened transfer - 2 The new option allows CA user to make the unscreened transfer by the simple operation. New operation Without the consultation Transfer Talking 404 403 Operator Console “Drag & Drop” The unscreened transfer is completed.

  20. Improve the operation to transfer the call

  21. Improve the operation to transfer the call - 1 CA V2.0 The focus of the cursor moves to the dial field. CA user can use the short cut key function. The focus of the cursor moves to the dial field. Press [T] : Transfer Press [Ctrl] + [T] : Automatic Unscreened Transfer

  22. Removed function (Message Waiting)

  23. Removed function (Message Waiting) - 1 CA V2.0 This check box allows you to use Extension Setting feature of CA Operator Console.

  24. Removed function (Message Waiting) - 2 CA V1.5 (Beta) CA V2.0 “Message Waiting” is removed.

  25. Thank you very much!