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Social Networking Past, Present, Future. Mark Suster Caltech MIT Enterprise Forum October 9, 2010 @ msuster www.BothSidesofTheTable.com . Where Did Social Networking Start?. In our debates we tend to focus too much on technology.
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Social NetworkingPast, Present, Future Mark Suster Caltech MIT Enterprise Forum October 9, 2010 @msuster www.BothSidesofTheTable.com
It’s about shared experiences & we’ve replicated this online
It’s about the 6 C’s • Communications • Connectedness • Common Experience • Content • Commerce • Cool Experiences (ok, entertainment ;-)
It’s why Becomes
It’s why Becomes
People advertised “AOL Keywords” not websites AOL Keyword: Swordfish
Web 1.0 made it easier to have personal pages on “the web” (e.g. not AOL)
And “groups” have been around for ages • Mothers’ clubs • Church groups • Education
Social networks have been around for a long time. • Usability is better. • 3rd-party platforms. • More people are connected. But same old shit.
Web 2.0 was born - social contribution Blogging Photos Video
Facebook launched. Was exclusive • Teenage • Middle America • Scantily Dressed • Design chaos • Ads galore • Not verified • Up market • University • Exclusive • Urban elite • Clean • Ad free • Verified
They each captured 100m users, who increasingly wanted to share photos / video
MySpace Bought PhotoBucket & Google Bought YouTube And MySpace declared war on developers
And this guy (22) Schooled this guy (75)
He understood software business was different than media business
And we’re back to advertising non-web pages Brands are spending big & abandoning web pages
Social networking then went “open” • Asymmetric • Public
Twitter really is a totally new concept • Marketing channel • RSS reader • Instant messaging • Chat Room • Data mine • Customer service Dept
And perhaps “open” went a bit too far Social Spending
And people are building platforms to enable this Business Logic Mapping Layer Points of Interest
2. We Form Around True Networks Family Friends Areas of Interest Business Associates Dating Networking
2. We Form Around True Networks Family “ I’m coming home for Thanksgiving” Friends “ Check out how wasted we were ;-)” Areas of Interest “ Why did you choose MongoDB?” Business Associates “ I can’t believe we’re working again this weekend ” Dating “ I love The Decemberists, too!” Networking “I’m looking for a role as a Director”
3. Privacy becomes a bigger concern Your Friend Pictures of your Kids 3rd Party App Personal Info You Date of Birth
3. Privacy becomes a bigger concern Tweets @ messages DMs (private) 3rd Party Apps Can Access
So advertising & content curation are instantly more targetable But most websites don’t know what to do beyond this